How to Build a Culture of Customer Service on People Power

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The biggest brands in the world become what they are with the help of one elusive ingredient: customer loyalty. In a world oversaturated with scattershot marketing messages, successful companies take the time to truly get to know their customers — their motivations, fears, ideas, and priorities — and tackle customer service with relentless dedication. Read full article here >

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Sometimes you just have to get a face to face meeting to close a deal, make a lasting contact, or see far-flung family members for the holiday. With Phone.com’s new Video Conferencing feature, we give you the perfect tool for being there even when you can’t be there. This blog will walk you through how to set up Video Conferencing on your account. The first step is to login to your Phone.com control panel. Next, mouse over configure to bring up the menu and choose Video Conference.   This will take you to the System Settings screen where you can

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holiday giving

  The holiday season isn’t just about managing Black Friday and Cyber Monday, there’s fostering the spirit of giving, too. As a business leader or part of an organization, you’re in a great position to help your team make a big impression at the holidays, but it can be tricky to encourage them to go it alone. Instead of simply asking your people to do their part this year, you should be leading them with simple ways to make a huge impact together. Giving Charitably as a Business Team It’s one thing to write a check from your business to

Read More »
Startups.com Logo

The biggest brands in the world become what they are with the help of one elusive ingredient: customer loyalty. In a world oversaturated with scattershot marketing messages, successful companies take the time to truly get to know their customers — their motivations, fears, ideas, and priorities — and tackle customer service with relentless dedication. Read full article here >

Read More »

Sometimes you just have to get a face to face meeting to close a deal, make a lasting contact, or see far-flung family members for the holiday. With Phone.com’s new Video Conferencing feature, we give you the perfect tool for being there even when you can’t be there. This blog will walk you through how to set up Video Conferencing on your account. The first step is to login to your Phone.com control panel. Next, mouse over configure to bring up the menu and choose Video Conference.   This will take you to the System Settings screen where you can

Read More »
holiday giving

  The holiday season isn’t just about managing Black Friday and Cyber Monday, there’s fostering the spirit of giving, too. As a business leader or part of an organization, you’re in a great position to help your team make a big impression at the holidays, but it can be tricky to encourage them to go it alone. Instead of simply asking your people to do their part this year, you should be leading them with simple ways to make a huge impact together. Giving Charitably as a Business Team It’s one thing to write a check from your business to

Read More »
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