We Earned A Bronze Stevie Award!

I had the privilege of attending the 8th Annual Stevie Awards for Sales and Customer Service in Las Vegas over the weekend.  After a couple posts asking you to vote for Phone.com for the People’s Choice Stevie Award for Customer Service Department of the Year, it’s only fair that I take a few moments to share the results with you. With over 400,000 votes cast for the People’s Choice Award Customer Service Awards, Vonage was the winner in the telecommunications category.  For Customer Service Department of the Year for a telecommunications company, Automated Systems Design, Inc. was the big winner.

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GetApp Logo

In a recent product review, GetApp.com compared the functionality of the Phone.com virtual PBX system to that of a traditional (landline) office phone system.  The article reviews Phone.com through a small business lens and remarks, “Small businesses and savvy shoppers… agree that Phone.com’s system offers the most flexibility and freedom for organizations.” The ability to answer calls from anywhere, and the multitude of options for managing voicemail and receiving SMS, are some of the things that set Phone.com ahead of landline systems.  The 24/7 US-based customer service and highly flexible set up from the web-based control panel are other important

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Auto attendant systems are a terrific way to portray a professional image to customers while routing calls to their correct destination. With a well-organized phone tree and professional greeting, you are bound to make a positive first impression for all of your callers Every Phone.com plan comes with a fully customizable menu system. Join us this Thursday, February 6th at 10:30am PST/ 1:30pm EST, for a quick, 30 minute informational session covering everything you’d want to know about creating your own auto attendant system.  In the webinar we will cover the following: How to create a greeting for your phone

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TMCnet Logo

Phone.com Vice President of Channel Development Joel Maloff spoke with TMCnet at ITEXPO East 2014 about the need for SMB disaster recovery and business continuity planning. Read the full article here.

Read More »

I had the privilege of attending the 8th Annual Stevie Awards for Sales and Customer Service in Las Vegas over the weekend.  After a couple posts asking you to vote for Phone.com for the People’s Choice Stevie Award for Customer Service Department of the Year, it’s only fair that I take a few moments to share the results with you. With over 400,000 votes cast for the People’s Choice Award Customer Service Awards, Vonage was the winner in the telecommunications category.  For Customer Service Department of the Year for a telecommunications company, Automated Systems Design, Inc. was the big winner.

Read More »
GetApp Logo

In a recent product review, GetApp.com compared the functionality of the Phone.com virtual PBX system to that of a traditional (landline) office phone system.  The article reviews Phone.com through a small business lens and remarks, “Small businesses and savvy shoppers… agree that Phone.com’s system offers the most flexibility and freedom for organizations.” The ability to answer calls from anywhere, and the multitude of options for managing voicemail and receiving SMS, are some of the things that set Phone.com ahead of landline systems.  The 24/7 US-based customer service and highly flexible set up from the web-based control panel are other important

Read More »

Auto attendant systems are a terrific way to portray a professional image to customers while routing calls to their correct destination. With a well-organized phone tree and professional greeting, you are bound to make a positive first impression for all of your callers Every Phone.com plan comes with a fully customizable menu system. Join us this Thursday, February 6th at 10:30am PST/ 1:30pm EST, for a quick, 30 minute informational session covering everything you’d want to know about creating your own auto attendant system.  In the webinar we will cover the following: How to create a greeting for your phone

Read More »
TMCnet Logo

Phone.com Vice President of Channel Development Joel Maloff spoke with TMCnet at ITEXPO East 2014 about the need for SMB disaster recovery and business continuity planning. Read the full article here.

Read More »
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