Porting (n): To move, transfer, keep your number.

Do you love your current number? Then keep it!

When opening up your business phone account with Phone.com, we make transferring your number easy (and free!).

Not a Customer?

Already a Phone.com Customer?

Bring your existing phone number with you. It’s easy.

You love your number—we totally understand. So bring it with you. Whether it’s a local, toll-free or international number, Phone.com is able to transfer (port) a number from your current carrier. Some companies use vendors that charge port-in fees, but not us.

We’re also able to do bulk porting, too. 5 numbers? You got it. 500? Great! There’s no limit to how many numbers you can port to Phone.com.

While the porting process is underway, we give you a temporary number to allow for testing and make your transition as smooth as possible. Once the porting process is complete, the temporary number goes away and the number ported takes over. If you happened to have set up call handling rules with the temporary number, those rules would transfer over to the main ported number.

If you ever need a status update, you can monitor the porting process in your account’s control panel.

Here’s a link to some number porting support pages. But if you get stuck, don’t hesitate to give our porting specialists a call at (844.746.6312).

What You’ll Need to Get Started:

  • An active Phone.com account
  • A Letter of Authorization (LOA*)
  • An up-to-date account with your current carrier (bills paid, orders filled, current contact information)
  • A copy of your current, up-to-date bill

*Don't be scared of the LOA. It's just a simple form you fill out on our website before submitting your request!

NOTE: Local Number Porting (LNP) averages 10-15 business days but could take as long as 60 days. Your phone company must accept the transfer request in order to finish the process so it’s important to call them ahead of time to make certain your number is fully portable. Phone.com can’t override any holds or freezes from your carrier.

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