• Blog | Category: Company Culture

Bob Linzer, E.A. Houston, TX

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I transferred to Phone.com about 1 month ago and I must say that all your representatives are AWESOME and they are US based.  I have since brought my home phone to you and another small business that I operate is currently being ported to you.  Your company is a glimmer of hope in all the American companies that are being supported offshore.  Keep up the good work!

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As a new customer of phone.com I want to thank you and everyone there for your stellar service.  My previous phone service company was such a nightmare.  I worked with their “tech support” almost everyday for 3 1/2 months and was “never” able to use my phone.  When I called Phone.com it was like I was saved by a team of angels.  Truly, you have the best staff ever!  From my first call to Phone.com, I was treated with respect and understanding by your professional, caring, and knowledgeable staff.   I was scared to death when I heard the words “porting” and “provisioning” but you made it

Read More »

It was just announced this morning that Phone.com is included in the Inc. 500 list of Americas fastest-growing private companies.  We weren’t just included we made it to number 262 out of the entire nation.  I believe that means out of the 5,000 companies being honored we’re number 262.  Not only that we are ranked number 8 in telecommunications and number 22 in New York. We are so honored and proud of this. Eric Schurenberg the Editor at Inc. says “Now, more than ever, we depend on Inc. 500/5000 companies to spur innovation, provide jobs, and drive the economy forward.

Read More »

Just a note to say THANK YOU for a GREAT service. I just signed up last week and you just can’t imagine how pleased I am to have such a great service. Bravo and keep up the very, very good work.

Read More »

Dear Jeremy, I just got off the Live chat with Jon T, and after so many great experiences with Phone.com Customer Support in general, I felt it was worth an extra few minutes of my time to pass along my sincere gratitude. After having used nearly all the most popular vPBX services available, I can say conclusively that Phone.com is hands down the most user-friendly and pleasant experience of all. The Customer Support available through Phone.com has helped me solve problems at all hours – day and night – thanks to the surprisingly helpful and constantly available live telephone &

Read More »

Yes. Fran Tarkenton is a name known to almost anyone. He is a famous NFL Quarterback, former MVP and a member of the NFL Hall of Fame. But, Fran Tarkenton is about so much more than football. A serial entrepreneur who started over 20 companies, his mission in the past 15 years or so is to help small business! What is a small business? To some $50 mm in revenue is small, to some under 100 employees is small. To Tarkenton (and to Phone.com) it is any company with between 1-10 employees. Phone.com is very pleased to partner with the

Read More »

Choices are nice and Phone.com likes to give you choices, in this case I’m talking about analog telephone adapters. Commonly known as ATA’s, these give you the option to use a standard telephone. This can be a corded or cordless telephone that uses an RJ-11 plug (the “regular” phone plug). Meaning if you have a home phone or office phone already you can most likely use it with Phone.com if you have one of our ATA’s. The ATA is a simple box that makes your standard phone an IP phone. The ATA usually plugs right into the high speed internet

Read More »
NJ Social Enterpreneurship

On Friday Phone.com participated in the NJTC Venture Summit in Somerset NJ. The event is organized by the New Jersey Tech Council and is well attended by Tri-State area companies and investors. Phone.com won the award for best communications company and Ari Rabban CEO of Phone.com was also one of the keynotes at the event. Here is a summary of his advice as was published in NJConvergence: “Rabban’s advice to those seeking capital: get the right domain for your product; find the right advisers; believe in your dream but also expect rejection; show excitement for your idea; get a partner

Read More »

We are very happy to announce that once again Phone.com – Virtual Office received TMCNETs annual Internet Telephony Magazine Product of the Year Award. You can read the full press release here. From the Press Release: “We are delighted to be recognized for our growth and innovation”, said Ari Rabban, CEO of Phone.com, “Phone.com is growing and adding more services and features. Our customer base is expanding month after month and we keep getting great positive feedback from both our customers and the industry. We look forward to a productive 2011 where we plan to introduce more new and exciting

Read More »

I just wanted to take some time to say how impressed I am with your services. I have had two other VOIP service providers, none of which had the consistency and stability of your service or the incredible amount of features you offer. Thank you very much for making your services of outstanding quality and affordable. I can’t say how pleased I am to have phone.com as my VOIP provider!

Read More »

YOUR CUSTOMER SERVICE IS OUTSTANDING. When I called this morning, we were in a pickle. We couldnt access any of our voice messages, and we had MANY — new and old. I called phone.com and spoke to Melissa. She handled our problem with grace. She quickly found that our main customer service extension had been deleted (something that someone on our end accidentally did… oops!). We had over 100 messages saved at that extension. Melissa connected with your programmers, who were able to restore the extension. So, YOUR PROGRAMMERS ARE SUPREMELY CAPABLE AS WELL. I called back to follow up

Read More »

Just wanted to write you a note and let you know how great your iphone app is. I just downloaded it, and although it took me awhile to get connected because I did not obey the case of the last character of the password, once connected it worked perfectly. Sound quality is great, integration with the control panel is perfect, and being able to pass our phone.com number as our caller id is exactly what we wanted. I am so impressed with this app that I actually wrote an iphone app review and gave it a 5 star rating …

Read More »

I transferred to Phone.com about 1 month ago and I must say that all your representatives are AWESOME and they are US based.  I have since brought my home phone to you and another small business that I operate is currently being ported to you.  Your company is a glimmer of hope in all the American companies that are being supported offshore.  Keep up the good work!

Read More »

As a new customer of phone.com I want to thank you and everyone there for your stellar service.  My previous phone service company was such a nightmare.  I worked with their “tech support” almost everyday for 3 1/2 months and was “never” able to use my phone.  When I called Phone.com it was like I was saved by a team of angels.  Truly, you have the best staff ever!  From my first call to Phone.com, I was treated with respect and understanding by your professional, caring, and knowledgeable staff.   I was scared to death when I heard the words “porting” and “provisioning” but you made it

Read More »

It was just announced this morning that Phone.com is included in the Inc. 500 list of Americas fastest-growing private companies.  We weren’t just included we made it to number 262 out of the entire nation.  I believe that means out of the 5,000 companies being honored we’re number 262.  Not only that we are ranked number 8 in telecommunications and number 22 in New York. We are so honored and proud of this. Eric Schurenberg the Editor at Inc. says “Now, more than ever, we depend on Inc. 500/5000 companies to spur innovation, provide jobs, and drive the economy forward.

Read More »

Just a note to say THANK YOU for a GREAT service. I just signed up last week and you just can’t imagine how pleased I am to have such a great service. Bravo and keep up the very, very good work.

Read More »

Dear Jeremy, I just got off the Live chat with Jon T, and after so many great experiences with Phone.com Customer Support in general, I felt it was worth an extra few minutes of my time to pass along my sincere gratitude. After having used nearly all the most popular vPBX services available, I can say conclusively that Phone.com is hands down the most user-friendly and pleasant experience of all. The Customer Support available through Phone.com has helped me solve problems at all hours – day and night – thanks to the surprisingly helpful and constantly available live telephone &

Read More »

Yes. Fran Tarkenton is a name known to almost anyone. He is a famous NFL Quarterback, former MVP and a member of the NFL Hall of Fame. But, Fran Tarkenton is about so much more than football. A serial entrepreneur who started over 20 companies, his mission in the past 15 years or so is to help small business! What is a small business? To some $50 mm in revenue is small, to some under 100 employees is small. To Tarkenton (and to Phone.com) it is any company with between 1-10 employees. Phone.com is very pleased to partner with the

Read More »

Choices are nice and Phone.com likes to give you choices, in this case I’m talking about analog telephone adapters. Commonly known as ATA’s, these give you the option to use a standard telephone. This can be a corded or cordless telephone that uses an RJ-11 plug (the “regular” phone plug). Meaning if you have a home phone or office phone already you can most likely use it with Phone.com if you have one of our ATA’s. The ATA is a simple box that makes your standard phone an IP phone. The ATA usually plugs right into the high speed internet

Read More »
NJ Social Enterpreneurship

On Friday Phone.com participated in the NJTC Venture Summit in Somerset NJ. The event is organized by the New Jersey Tech Council and is well attended by Tri-State area companies and investors. Phone.com won the award for best communications company and Ari Rabban CEO of Phone.com was also one of the keynotes at the event. Here is a summary of his advice as was published in NJConvergence: “Rabban’s advice to those seeking capital: get the right domain for your product; find the right advisers; believe in your dream but also expect rejection; show excitement for your idea; get a partner

Read More »

We are very happy to announce that once again Phone.com – Virtual Office received TMCNETs annual Internet Telephony Magazine Product of the Year Award. You can read the full press release here. From the Press Release: “We are delighted to be recognized for our growth and innovation”, said Ari Rabban, CEO of Phone.com, “Phone.com is growing and adding more services and features. Our customer base is expanding month after month and we keep getting great positive feedback from both our customers and the industry. We look forward to a productive 2011 where we plan to introduce more new and exciting

Read More »

I just wanted to take some time to say how impressed I am with your services. I have had two other VOIP service providers, none of which had the consistency and stability of your service or the incredible amount of features you offer. Thank you very much for making your services of outstanding quality and affordable. I can’t say how pleased I am to have phone.com as my VOIP provider!

Read More »

YOUR CUSTOMER SERVICE IS OUTSTANDING. When I called this morning, we were in a pickle. We couldnt access any of our voice messages, and we had MANY — new and old. I called phone.com and spoke to Melissa. She handled our problem with grace. She quickly found that our main customer service extension had been deleted (something that someone on our end accidentally did… oops!). We had over 100 messages saved at that extension. Melissa connected with your programmers, who were able to restore the extension. So, YOUR PROGRAMMERS ARE SUPREMELY CAPABLE AS WELL. I called back to follow up

Read More »

Just wanted to write you a note and let you know how great your iphone app is. I just downloaded it, and although it took me awhile to get connected because I did not obey the case of the last character of the password, once connected it worked perfectly. Sound quality is great, integration with the control panel is perfect, and being able to pass our phone.com number as our caller id is exactly what we wanted. I am so impressed with this app that I actually wrote an iphone app review and gave it a 5 star rating …

Read More »
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