• Blog | Category: Company Culture

Summer Intern Shares Experience at Phone.com

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Phone.com is proud to say that we’ve joined more than 400 other companies in the Civic Alliance by committing to engage in nonpartisan efforts to boost participation by our employees and customers in the 2020 elections. The Civic Alliance was founded by CAA Foundation, and Democracy works in January to champion the idea that everyone should have a voice in shaping our democracy and that businesses can play a crucial role in supporting safe, healthy, and trusted elections, and by inspiring our employees and customers to participate in civic life. At the outset, the Alliance’s goal was to build a

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Phone.com hosted Penn State student Matt Rea for his summer internship and we asked him to share his thoughts on his time with us. Here’s what he had to say: Over my twelve weeks at Phone.com I got all that I wanted out of a summer internship and more. After applying to 160 different companies for internships before this summer Phone.com is the company that brought me in with open arms. I applied to and interviewed for some big-name companies like Hanesbrands, TD Bank, PNC and The Federal Reserve among others, but I can easily say I am at least

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You might think that big business is the engine that makes our economy go, but you might be wrong. More than half of all businesses in the US have five employees or less. More than 22 million businesses in the US are classified as “nonemployers,” companies that are sole proprietorships or paying no employees. You can find these numbers for yourself at the U.S. Small Business Association website, but I’ve pulled out some interesting statistics for you. For example, nonemployer businesses pull in more than $1 trillion in receipts annually, according to the U.S. Census Bureau. “Nonemployer businesses run the

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If you enjoy our blog posts, we encourage you to Like us on Facebook and follow us on Twitter and LinkedIn. We’re also on Instagram, where we hope you’ll appreciate our more artistic side that we’re just starting to promote. We update across out social networks with our latest blogs and news about events we are attending and special offers on our service.

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  “Even the smallest act of service, the simplest act of kindness, is a way to honor those we lost, a way to reclaim that spirit of unity that followed 9/11.” — President Barack Obama, 2011 For a smile today, take a look at this USA Today story about Bretagne, the last living search-and-rescue dog deployed in New York City on September 11, 2001. She recently celebrated her 16th birthday!  

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If you’re scouting a location for a tech company close to New York, you’re probably considering the following: Can I find the talent I need here? Is this a developing startup community, and am I close to tech colleges and incubators? How much will I need to spend on office space, and how good is the technology infrastructure in the area? Are we near an airport and on public transit? How long would my staff need to drive? Are there marketing, technology and financial partners close by? Is doing business going to be easy? Finally, is the environment exciting—humming with restaurants, culture, sports

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Last week, Phone.com staff from our east-coast office joined Context Travel on a walking tour of Midtown New York. Context offers in-depth walking tours in over 30 cities worldwide, pairing travelers with local specialists—archaeologists, historians, chefs, writers—who offer a deep knowledge of their surroundings. Our group chose a three-hour architectural tour of the city, visiting a number of landmarks, including the Chrysler Building, Grand Central Terminal and the New York Public Library. Our docent Matico was an architecture historian, so able to share a lot of the history and technology behind the amazing buildings that we often take for granted

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Last Friday I attended a a great event, hosted by the NJ Institute of Technology and its partner organization NJ Innovation Institute. The focus was an energizing discussion on the creation of small-business clusters and support systems for early stage companies. Small businesses account for a large chunk of the U.S. economy. At Phone.com, we know this only too well because we serve this market! There are over 28 million small businesses in the United States, and thousands of small companies forming every week. In 2014, over 298,000 jobs were created by small businesses in the State of New Jersey alone. The

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Raise your hand if you cringe just a little bit when people hit “reply all” on company-wide emails.  I’m glad to see we’re in agreement.  In case you didn’t know, the holidays are the one time each year where “thread etiquette” goes out the window. In a recent company-wide email, I asked everyone to hit the dreaded reply all button and complete the following sentence: I am thankful for… These are four powerful words followed by a profound little view into the lives of each of my colleagues.  Our thread is up to 28 and counting.  The responses have been

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Defense consultant Edward Tj Gerety III communicates daily with clients and partners in the international community. A Co-Founder of Defensive Research, Gerety was looking for a business phone solution that would allow him to communicate efficiently wherever he found himself. “Phone.com’s mobile app lets me communicate flawlessly with clients on all of my devices,” says Gerety. “Not only can I use a single identifying number across those devices, but if I’m busy with a client I can instantly redirect other VIP clients calling to another partner with just a tap of an icon on the app.” Phone.com’s free Mobile Office app let’s you: Place and receive calls

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Customer Advocates for Animal Rights (AFAR) came to Phone.com through our affiliation with Grassroots.org, a partnership that gives non-profits one year of free phone service. Based in Michigan, AFAR’s goal is to advocate on animal-rights issues, educate the public on spaying and neutering, and celebrate the special bond between animals and the people who care for them. Their phone line is used to raise funds and gather support to provide no-kill temporary housing and care for strays. Director David Farr says Phone.com has definitely helped move AFAR’s work forward. “As we grow, Phone.com is there, meeting our needs, often even before we know we need something.”

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I had the privilege of attending the 8th Annual Stevie Awards for Sales and Customer Service in Las Vegas over the weekend.  After a couple posts asking you to vote for Phone.com for the People’s Choice Stevie Award for Customer Service Department of the Year, it’s only fair that I take a few moments to share the results with you. With over 400,000 votes cast for the People’s Choice Award Customer Service Awards, Vonage was the winner in the telecommunications category.  For Customer Service Department of the Year for a telecommunications company, Automated Systems Design, Inc. was the big winner.

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I recently had the privilege of attending and speaking at the Pacific Telecommunications Council 2014 (PTC’14) in Honolulu, Hawaii.  I know– it’s a hard job, but somebody has to do it.  While I can’t begin to summarize everything that was said by some true visionaries and renowned experts, I want to share some of the highlights that really stood out to me. First of all, with net neutrality recently coming back into the limelight, there was much discussion about companies like Netflix who are challenging service providers to not discriminate against their traffic.  Dr. Hussein Eslambolchi, former President and CEO

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Phone.com is proud to say that we’ve joined more than 400 other companies in the Civic Alliance by committing to engage in nonpartisan efforts to boost participation by our employees and customers in the 2020 elections. The Civic Alliance was founded by CAA Foundation, and Democracy works in January to champion the idea that everyone should have a voice in shaping our democracy and that businesses can play a crucial role in supporting safe, healthy, and trusted elections, and by inspiring our employees and customers to participate in civic life. At the outset, the Alliance’s goal was to build a

Read More  
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