Our VP of Strategic Alliances adn Compliance, Joel Maloff, spoke with Rich Tehrani about a variety of topics including video meetings, HIPAA compliance, and CRM integration.
Many companies saw their business come to a halt during the pandemic, but communications companies like Phone.com have seen increases that they hope will be permanent once the pandemic comes to an end.
Phone.com, crediting a need for small business to have a flexile mobile solution and for telehealth services to have secure video communications, announced record growth Wednesday.
The company’s record growth is the result of unparalleled customer service, small business demand for flexible, mobile UCaaS solutions, and the need for HIPAA-compliant video communications.
Why Is VoIP Used On Office Telephone Systems? Are you looking into office telephone systems? Then probably, the term “VoIP” appeared a lot on your search. Going through the basics of this technology, as well as its pros and cons, will help you determine if it is the right phone choice for your business. What is VoIP? The Federal Communications Commission (FCC) explains, “Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line (…) VoIP services convert your voice into a digital
Why Finding The Best Virtual Phone System For a Small Business Is Essential Finding the best virtual phone system for a small business may be challenging. At the same time, having a reliable infrastructure to receive and make calls is essential. Without it, customer service goes out the window, along with sales leads. According to HubSpot, a reputable CRM platform, “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human build trust between a customer and customer service agent.” There
Phone.com today announced that the company’s Senior Manager of Customer Loyalty and Strategic Accounts, Tana Jackson, has been appointed to the Customer Experience (CX) Program at the University of California-Irvine (UCI) Advisory Board.
“In the opinion of our judges and editorial team, Phone.com’s UCaaS platform is among the best communications and technology solutions available on the market.”
Tenured leader tapped to mentor future generations of CX professionals Irvine, CA (March 8, 2021) – Phone.com today announced that the company’s Senior Manager of Customer Loyalty and Strategic Accounts, Tana Jackson, has been appointed to the Customer Experience (CX) Program at the University of California-Irvine (UCI) Advisory Board. The UCI Advisory Board is comprised of thought leaders from across the country, carefully selected for their ability to educate students with real-world insights, sharing expertise that transcends industries. The program’s curriculum is designed to teach students to apply the principles and present-day techniques used by successful companies of all sizes
Our VP of Strategic Alliances adn Compliance, Joel Maloff, spoke with Rich Tehrani about a variety of topics including video meetings, HIPAA compliance, and CRM integration.
Many companies saw their business come to a halt during the pandemic, but communications companies like Phone.com have seen increases that they hope will be permanent once the pandemic comes to an end.
Phone.com, crediting a need for small business to have a flexile mobile solution and for telehealth services to have secure video communications, announced record growth Wednesday.
The company’s record growth is the result of unparalleled customer service, small business demand for flexible, mobile UCaaS solutions, and the need for HIPAA-compliant video communications.
Why Is VoIP Used On Office Telephone Systems? Are you looking into office telephone systems? Then probably, the term “VoIP” appeared a lot on your search. Going through the basics of this technology, as well as its pros and cons, will help you determine if it is the right phone choice for your business. What is VoIP? The Federal Communications Commission (FCC) explains, “Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line (…) VoIP services convert your voice into a digital
Why Finding The Best Virtual Phone System For a Small Business Is Essential Finding the best virtual phone system for a small business may be challenging. At the same time, having a reliable infrastructure to receive and make calls is essential. Without it, customer service goes out the window, along with sales leads. According to HubSpot, a reputable CRM platform, “Even in today’s digital world, customers often prefer phone support when reaching out to customer service. The immediacy and familiarity of talking on the phone with a real human build trust between a customer and customer service agent.” There
Phone.com today announced that the company’s Senior Manager of Customer Loyalty and Strategic Accounts, Tana Jackson, has been appointed to the Customer Experience (CX) Program at the University of California-Irvine (UCI) Advisory Board.
“In the opinion of our judges and editorial team, Phone.com’s UCaaS platform is among the best communications and technology solutions available on the market.”
Tenured leader tapped to mentor future generations of CX professionals Irvine, CA (March 8, 2021) – Phone.com today announced that the company’s Senior Manager of Customer Loyalty and Strategic Accounts, Tana Jackson, has been appointed to the Customer Experience (CX) Program at the University of California-Irvine (UCI) Advisory Board. The UCI Advisory Board is comprised of thought leaders from across the country, carefully selected for their ability to educate students with real-world insights, sharing expertise that transcends industries. The program’s curriculum is designed to teach students to apply the principles and present-day techniques used by successful companies of all sizes
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