• Blog | Day: October 24, 2012

Phone.com Deploys Caller Analytics to Help Small Business Drive Sales

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“It is no secret that one of the attractions of cloud-based telephony for small to medium-sized businesses (SMB), particularly the exploding small office/home office sector (SOHO) – a.k.a. micro businesses/entrepreneurs – is the ability to use features and functionality that larger enterprises enjoy without the need to support an IT staff. This is particularly true for entities desirous of having sophisticated customer interaction analytics, but have been hesitant to invest in them for a variety of cost-related reasons.” Read whole article here. 

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Phone.com Enters Agreement to Use VoodooVox Platform in Customer Experience Applications TORONTO and LIVINGSTON, N.J., Oct. 24,  2012 /PRNewswire/ — Phone.com, Inc.(“Phone.com”) and VoodooVox, Inc. (VVX.TO), today announced they have entered into an agreement to make the VoodooVox Analytics platform available to Phone.com’s extensive business customer base to help advertisers and marketers target their audiences better while safeguarding consumers’ personal information. Phone.com is a U.S.-based VoIP and cloud-based telephone service specializing in small- sized businesses and home offices (SOHO). The new Phone.com caller analytics solution will provide Phone.com business customers with customer-experience services and benefits previously only available to large call centers. In

Read More »
TMCnet.com Logo

“It is no secret that one of the attractions of cloud-based telephony for small to medium-sized businesses (SMB), particularly the exploding small office/home office sector (SOHO) – a.k.a. micro businesses/entrepreneurs – is the ability to use features and functionality that larger enterprises enjoy without the need to support an IT staff. This is particularly true for entities desirous of having sophisticated customer interaction analytics, but have been hesitant to invest in them for a variety of cost-related reasons.” Read whole article here. 

Read More »

Phone.com Enters Agreement to Use VoodooVox Platform in Customer Experience Applications TORONTO and LIVINGSTON, N.J., Oct. 24,  2012 /PRNewswire/ — Phone.com, Inc.(“Phone.com”) and VoodooVox, Inc. (VVX.TO), today announced they have entered into an agreement to make the VoodooVox Analytics platform available to Phone.com’s extensive business customer base to help advertisers and marketers target their audiences better while safeguarding consumers’ personal information. Phone.com is a U.S.-based VoIP and cloud-based telephone service specializing in small- sized businesses and home offices (SOHO). The new Phone.com caller analytics solution will provide Phone.com business customers with customer-experience services and benefits previously only available to large call centers. In

Read More »
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