Call Recording and group text messaging help small businesses compete with larger organizations.
Livingston, NJ (PRWEB) November 17, 2011, Phone.com, a provider of cloud-based phone services, today announced the addition of two new features to its already robust suite of functionality – call recording and group text messaging.
Phone.com has excelled at providing Voice over Internet (VoIP) services to businesses with requirements for one to twenty phone lines for more than four years. The company has achieved an outstanding record of customer retention and service quality. One of the driving factors behind this success is the rapid deployment of innovative features and functions needed by entrepreneurs and other business people.
Call Recording allows Phone.com customers to record the call audio and keep the recordings for future reference. The recordings will be stored for 13 months from the recording date and can be played from the Phone.com web-based call logs page. Further details can be found here. Any business that has a need to record calls for training purposes, regulatory compliance, or other reasons will enjoy the ease and flexibility of this service’s activation or deactivation. The service is offered in two added feature packages – 300 minutes of recorded call or 1000 minutes of recorded calls.
The Phone.com Group SMS is a free service that lets any customer create an SMS (text) conference with a group of friends or colleagues. Each participant can elect to accept messages from all and can then respond to all. A smartphone is not needed. Group SMS is compatible with any SMS capable device. Imagine the ability to send a text message to an entire work group or even softball team once rather than needing to send the same update repeatedly! Phone.com makes it easy and effective!
For more information on Phone.com, please visit us at http://phone.com or call 800-997-9179.
Phone.com® is a cloud-based phone company offering a variety of innovative and economical business and home phone services for entrepreneurs, home offices, small businesses and individuals.
Powered by advanced VoIP technologies, the company offers Phone.com Virtual Office, Phone.com Home Office and Phone.com Enterprise for small businesses, Phone.com Virtual Number for individuals on the go, Phone.com Home Phone Plus for consumers and Phone.com Mobile Office and Mobile VoIP. Affordable monthly plans start as low as $4.88/month. Phone.com’s mission is to offer unparalleled communication services, exceptional customer support and the lowest possible pricing to small businesses and individuals. For further details, call 800-997-9179.