Friendship and Feasting! Happy Holidays from Phone.com

by Sue Walsh

Diwali candle, Phone.com international holiday potluck

With our Phone.com team hailing from every corner of the globe, our international holiday potluck last Friday was truly spectacular. Sweet plantains from Nigeria, Chutney fish in banana leaves from India, scrumptious Swedish meat balls and traditional English mince pies to name just a few. Needless to say, we did not go hungry!

Food at the Phone.com international holiday potluck

My plate was laden with latkes and blintzes, lumpia and barfis, and they were all delicious! We dimmed the lights and lit candles, wished each other cheers, l’chaim and salud, and spent the afternoon celebrating a year of hard work and friendship.Phone.com team enjoy the holiday potluck

As the year draws to a close, we wish our customers a very happy holiday season, and a peaceful, successful year in 2015.

This is my wish for you: peace of mind, prosperity through the year, happiness that multiplies, health for you and yours, fun around every corner, energy to chase your dreams, joy to fill your holidays!

— American peace activist D.M. Dellinger

Hands Holding Give Thanks

Threads of Thankfulness

by Jeremy Watkin

Raise your hand if you cringe just a little bit when people hit “reply all” on company-wide emails.  I’m glad to see we’re in agreement.  In case you didn’t know, the holidays are the one time each year where “thread etiquette” goes out the window.

In a recent company-wide email, I asked everyone to hit the dreaded reply all button and complete the following sentence:

I am thankful for…

These are four powerful words followed by a profound little view into the lives of each of my colleagues.  Our thread is up to 28 and counting.  The responses have been amazing.  Some folks expressed gratitude for one thing while others listed twenty.  Family, friends, coworkers, customers, pets, health, life and love all top the list.

Even still, others caught us off guard.  At least one person was thankful for me (flattered).  Others were grateful that they no longer have to use the Oxford comma and that fizzy water abounds in the refrigerator at Phone.com.  Last but not least, there’s the Ewok dog on a treadmill.

Allow me to highlight the common thread if you haven’t seen it yet.  Were you to look in a thesaurus at the word “thankful,” you would not find words like angry, sad or depressed.  Being thankful is calling to mind everything that is good about our lives.  If it’s been one of those years, you may have to dig a little deeper and that’s ok.

The point of this exercise is to remember that we have much to be thankful for, and it is made so much more powerful when we share that with those around us.  On that note, can I interest you in completing the following sentence?

I am thankful for…

Happy Thanksgiving!

Phone.com Ranked as One of the Fastest Growing Companies in America

by Derrick Lewis

mabEw1mYLO_QnvUxjpddNHijgNH1pvgcbMcjVeUPrboPhone.com is proud to announce that we have been recognized as one of the fastest growing companies in North America on Deloitte’s 2014 Technology Fast 500™ ranking.

Companies on this ranking achieved an average growth of 1,640 percent between 2009 and 2013, and continue to innovate in their respective industries. Phone.com’s CEO and co-founder, Ari Rabban, attributes the company’s success and continued growth to our feature-rich cloud platform and award-winning customer service, which is trusted by more than 25,000 businesses.

Read the full article as featured on Yahoo! Finance.

Phone.com University

Phone.com University – How to Change Your Outbound Caller ID Name and Number

by Derrick Lewis

When was the last time that you answered a call on your cell phone that showed up as Unknown on the caller ID? If you’re like most people, then you like to know who is calling you so you can respond appropriately.

As a business owner at Phone.com, we have two great features that allow you to set your desired caller ID number and name within your account settings. Before we dive into setting this up, I would like to clarify two important facts:

  • The caller ID name can only be set for a United States local number on your account.
  • We publish your caller ID name information to the National Caller ID Name database once every 24 hours. However, it may take up to 30 days for the name you entered to reflect on all phone systems.

Now that we know those two important pieces of information, let’s walk through setting both of these options on your account.

Setting Your Outbound Caller ID Name

  1. Mouse over Configure and select Manage Numbers.
  2. Select Edit for your desired United States local number.
  3. Locate the Caller ID Name section and select the checkbox to Publish this number in the National Caller ID Name database.
  4. Enter your desired name in the Name to Display field (15 characters max).
  5. Select either Business or Personal as the type for how you will be using this number.
  6. Select Save Changes.

name

Setting Your Outbound Caller ID Number

Your caller ID number is specific to the extension/device that you are placing an outbound call from on your account. Each extension/device can have their own Phone.com number selected as the caller ID.

  1. Mouse over Configure and select Manage Users & Extensions.
  2. Select Edit for your chosen extension.
  3. Scroll down to the Outbound Calls section and select your desired Phone.com number in the Caller ID to use selection.
  4. Select Save Changes.

number

You are now all set to start making outbound calls using your Phone.com number and business name! See you next Monday for some more Phone.com knowledge.