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Detailed Plan Comparison

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ProSIM

Superior business mobility.

Send and receive calls and messages using the cellular voice network and native dialer.

Live Answer-Connect

The ultimate white-glove service.

Enhance your customer experience with our always-on professional live receptionist service.

Integrations

Connect and grow.

Get the most out of Phone.com with CRM and other application integrations.

Our customer wall

Trusted by over 50,000 small businesses

Heres what a few of them have to say about Phone.com

Frequently Asked Questions

Yes. Phone.com gives you multiple options to fit your precise business needs, so you only pay for what you need, when you need it. We also offer add-on premium features for more advanced phone services. Business phone system pricing plans start at just $18 per month per user for the Basic plan. Want to save even more? Choose to be billed annually instead of monthly and save 17%.

A user is anyone who can make or receive business calls using Phone.com. In most organizations, each employee who makes or receives calls will be a user. Good news! Adding more users might reduce your per-user rate.

Phone.com allows you to pick the right plan for each user, so you pay for only what you need. For example, if you are the business owner, you might want to be a Pro user to take advantage of features like call recording and video meeting transcription. However, the basic user option might be sufficient for people who work in the field and take fewer calls.

Volume discounts are available, contact sales for more information.

Yes. Once you have set up your account, you can add, change, or remove users.

Phone.com is required by law to itemize and collect federal, state, and local charges. These vary based on your location and commonly include:

 

  • State & Local Taxes: Sales, utility, and local 911 taxes.
  • e911 Service Fee: Covers the cost of providing emergency 911 services.
  • Regulatory Recovery Fee: Recovers compliance, legal, and filing costs.

For a full breakdown of why these are charged, see our detailed guide: What Taxes and Fees Are Billed to My Account?

You have a choice in pricing options with Phone.com. Depending on your business needs, you can choose between our month-to-month or annual payment options.

Save by paying annually, or reserve the flexibility to cancel at any time by selecting month-to-month payments.

Phone.com’s solution allows you to send and receive text and image messages using your business phone number.

 

The US wireless carriers have implemented registration requirements, limitations and fees for outbound text messages to their customers.

 

Customers that wish to use Phone.com for text messaging will need to register and accept these additional fees.  Learn more.  Phone.com’s service is intended for conversational text messaging.  Bulk or high volume SMS is available at an additional cost.

Important Details and Disclaimers

  1. Applicable federal and state taxes and fees will be added to your monthly invoice.

    Pooled and unlimited plans include calls to the United States and many area codes in Canada. Click here for international rates.

  2. The 30-day money-back guarantee applies to user fees only. Premium phone numbers and hardware are excluded.
  3. The US wireless carriers have implemented registration requirements and fees for outbound text messages to their customers. Customers that wish to use Phone.com for text messaging will need to register and accept these additional fees. Learn more.
  1. All plans are subject to fair use restrictions on voice, text, and video. For more information refer to the Terms of Service. Business SMS is limited to Person-to-Person SMS, only. Application-to-Person SMS is available at an additional cost.
  2. In order to protect against international dialing fraud, international calling must be enabled for your account by our support team. In some cases, a $200 deposit may be required before international dialing is enabled.
  3. Additional charges may apply for complex account set-ups.  In these instances, Phone.com will provide an estimate of charges for approval prior to commencing work.