Why Do VoIP Providers Need to Be HIPAA Compliant?

On August 22, 2019
12:45 pm
Filed under Tips and Tricks

If you work in the medical field—or your clients are in the medical field—you already know the importance of HIPAA compliance. But do you know your VoIP provider needs to be HIPAA compliant as well? Business phone systems don’t always come to mind when it comes to safeguarding Protected Health Information (commonly known as PHI). But if you’re using a VoIP communication system, or planning to, the digital technology that powers it also puts electronic PHI (ePHI) at risk. That’s why it’s absolutely essential your VoIP provider is HIPAA compliant. What’s at risk with a non-HIPAA compliant VoIP provider? When

Here’s what we’re reading this week: Smartphone charging cable can steal your data too via The Economic Times “Next time when you borrow a charging cable for your smartphone or iPad, think twice. A hacker has shown that an iPhone charging cable can steal your data…” Verizon sues City of Rochester over 5G fees via Telecoms.com “US telco Verizon has filed a lawsuit against the City of Rochester [NY], suggesting a newly created telecommunications code violates federal law and the maximum fees telcos can be charged…” iPhone 11, iPhone 11 Pro, iPhone 11 Pro

Photo & Text by William Swayze The owners of small and medium-sized businesses (SMBs) are often overwhelmed by the thought of embracing new voice-assisted technologies for their staff and customers. Voice applications are too complicated, expensive and advanced, they complain. They also note that the major players in voice tech are still ignoring them in favor of doing business with big companies. Robert Naughton, chief revenue officer at Voicify (Brooklyn, N.Y.), told a group of SMB owners and others that this was not the time to dawdle. “If you’re not first, you are last. In voice

small business owner using smartphone for work

So you’re an entrepreneur. Maybe you own a small business. And your smartphone’s become…your work phone. The line between your personal life and career is so blurred you can barely even see it. But how do you know when it’s too much? And what can you do about it? The answer is surprisingly simple. (And doesn’t require sending your phone to the International Space Station. Or, you know, running it over with your car.) It’s a little something called VoIP: voice over internet protocol, or, in layman’s terms, phone service over the internet. We’re here to identify common problems

Here’s what we’re reading this week: There’s no evidence 5G is going to harm our health, so let’s stop worrying about it via TechXplore.com “Hype continues to surround the roll-out of 5G technology in Australia and across the world. While there is promise of faster network speeds, and talk of exciting technologies like driverless cars, there’s also a growing movement to stop the implementation of 5G due to concerns about the effects it may have on our health…” Click here to read more > Orlando publisher adopts realistic voice technology via TechXplore.com “An Orlando digital publisher has adopted

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Why Do VoIP Providers Need to Be HIPAA Compliant?