University University – How to Access the Mobile Website

by Derrick Arteus

If you have a non-iOS or Android smartphone, or you need an alternative to one of our available apps, the mobile website is a great way to go.

On our mobile site you have access to similar features that we provide in our apps, including:

  • Checking your inbox for voicemail, SMS and faxes
  • Access to your address book and call logs
  • Placing a call using your number as the caller ID
  • Sending an SMS text message
  • Access to your conference bridge number

How to Access the Mobile Website

On your smartphone, open a web browser and go to You will find yourself on the login page as shown below.

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The login screen asks for your number, extension number and voicemail password. If you don’t know this information, here is a quick run-down on how to find it in your account on a computer:

  • To find your number, go to Configure and select Manage Numbers. Choose any of the numbers listed on the Manage Numbers page.
  • To find your extension number, go to Configure and select Manage Users & Extensions. Decide which extension to use from this page.
  • To find your voicemail password, select the Edit box next to the extension you have chosen in the step above. On the Extension Settings page, scroll down to the Voicemail section and make note of the set of numbers in the Password field.

After entering the above information, tap Login to proceed. On the main login screen, tap Menu to access all of the features of the mobile website.

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That’s all it takes to access the mobile website! See you next Monday for more knowledge.


Curious About the API?


Are you a developer looking for a custom telephony solution?

Learn about the new API in this 17-minute webinar by our API Product Manager Aaron Rosenthal. You’ll learn about the features supported by our API and ways you can integrate them into your business applications.

The webinar includes:

  • An introduction to the API
  • About the new SMS API service
  • Creative ways to use SMS (text messaging) in your business
  • How to integrate SMS into other business applications
  • About the API Beta program

If you are interested in participating in the API Beta, please visit to request an invitation.

View the API Webinar slide deck (PDF)

NJ Startup Weekend – A Hackathon for Entrepreneurs

by Peter Hogan-De Paul

New Jersey Startup Weekend

While HackPrinceton was going on at the Princeton University campus, New Jersey hosted another large meetup for developing great ideas, the NJ Startup Weekend.

What Is Startup Weekend?

Part of a series powered by Google for Entrepreneurs, Startup Weekend focuses on entrepreneurs, developers and designers hacking together concepts for new products in under 72 hours! The goal is to come up with a complete proof of concept, with a simple working model for the product.

Startup Weekend

Last weekend’s event took place at the co-working space JuiceTank in Somerset, NJ, the perfect location for a large collaborative gathering like Startup Weekend. Open work areas, breakout rooms and personal workspaces abounded.


Everyone gathered Friday evening for an introduction and a couple of icebreakers, followed by the entrepreneurs presenting pitches for ideas to the group. Participants then voted on the concepts presented, and working teams formed around the different ideas.

Twenty teams were originally formed, but several merged due to lack of specific skills needed to get a concept off the ground. When the dust finally settled, the real fun began. Teams worked until JuiceTank closed both nights of the event, and many continued to work through the night outside of the venue.


Innovation Under Pressure 

A number of fantastic product ideas were pitched at Startup Weekend. Kwick was an application that used SMS messaging to facilitate financial transactions among users, similar to Venmo, but without the need for a smartphone application.

Plenty of Cats took a novel approach to helping animal shelters save cats by gamifying the process with their game “Meow or Hiss”, similar to Hot or Not. Using the Petfinder API, this group gained a lot of traction on Facebook over the weekend.

Winner! Winner!

The winners of the event, however, were clear favorites among everyone at the event!

The first spot went to Waddle, an app that integrates with social platforms, displaying a map of where the subscriber has traveled, based on posts to FourSquare, Facebook, Twitter and the like. By using date filtering to figure out when these events occur, the app lets users recall events by location, as opposed to having to sift through a timeline.

The second winner was Shop Smart, a tablet platform that can be mounted on shopping carts, providing consumers with their shopping lists as they travel through a store. Users can add items to their shopping lists before entering the store, and the same shopping list appears when they log in on the shopping-cart tablets. Location services in the store notify shoppers when they approach items they need and check the item off their lists by scanning the item using a barcode scanner attached to the device. In addition, the app could give users reminders about items they purchased before and may need to pick up, suggestions for recipes, and notifications of special promotions. This product really could revolutionize how consumers shop in supermarkets!

As winners, Waddle and Shop Smart will receive free co-working space at JuiceTank and were also made semi-finalists in the technology accelerator group TechLaunch. Both apps certainly promise to become much more with support from their teams and the generous support of sponsors.

Charging Station Supports Startup Weekend!

As a sponsor of the event, offered both advice and support. Our popular device-charging station provided power for participants’ phones while they focused on honing their  concepts. I also threw my hat into the ring as a mentor for teams, to help with any unified communication questions or other technical questions team members may have had.

I strongly encourage anyone who has a  Startup Weekend going on in their area to participate and be inspired. Whether your team wins or loses, the relationships, ideas, skills and camaraderie built is well worth your time, sweat, and money. I’m looking forward to the next Startup Weekend myself, if only so that I can participate!

I’d also like to give a shout out to everyone who was involved in the sponsorship and organization of last weekend’s event, especially JuiceTank members Charlie Patel, Mason Carter, and Zion Kim. They and their team really delivered an excellent event in a wonderful space. Kudos to all!

Small Business, Global Presence. Yes, You Can!

by Adele Fredeluces makes it easy and affordable to support a business in several countries!

Need virtual numbers in different regions and the ability to call internationally? For Ofelos Media, a client based in Cyprus, our phone service delivers all that and more!

Ofelos Media offers business and marketing services that help small companies expand and establish an online presence. Services include scanning and electronic archiving of documents, strategies for mobile and online marketing, and guidance on social media. gives Ofelos Media the telephony resources to maintain their relationships with global clients, and enables them to operate economically.

While their main office is located in Cyprus, Ofelos Media has another office almost 2,000 miles away in Denmark, with each location using numbers local to those countries. “The features we love most about the [] system is its ability to handle global numbers, which gives us a local presence in each country,” says Ofelos Media CEO Marianna Frangos.

At each office, Ofelos Customer Service Specialists also use Communicator,’s soft-phone service, along with our iPhone app, so they don’t have to buy and maintain phone equipment. Frangos says that’s good business sense. “Communication is both effective and efficient … we have no upfront investment and no hardware to maintain, so we save time and money!”

As she does for Ofelos Media,’s number specialist Jenny Dempsey can help you find the perfect local and global phone numbers for your business.  Marianna Frangos again: “’s customer service is excellent! Jenny is always keen to help us with any problems that arise, and help walk us through’s many features.” University University – How To Set Up Our iPhone App

by Derrick Arteus

Our Mobile Office App is a great tool that lets you access and manage one of the extensions on your account from your iPhone. The app has many great features, including the ability to:

  • View SMS, voicemail and faxes in your Inbox
  • Place outbound calls using your number as the caller ID
  • Access your extension-specific call logs and address book
  • Send faxes from your iPhone
  • Set up a conference call
  • Change your voicemail greeting

If you haven’t already done so, download the app for your iPhone or search for phonecom mobile office on Apple’s App Store.

How to Set Up the Mobile App

After launching the application on your phone, it will ask if you already have an account with us. Tap Yes to continue.

The next screen will ask for your cell phone number. You will want to enter a valid cell phone number on this screen, as the app will later call that number and have you enter a validation code to authorize use of the app on your phone. Tap ok after entering your number to continue.

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The next screen asks for your number, extension number and voicemail password. If you do not know this information, here is a quick run-down on how to find it in your account on a computer:

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  • After logging into your account, go to Configure and select Manage Numbers. Choose any of the numbers listed on the Manage Numbers page.
  • To find your extension number, go to Configure and select Manage Users & Extensions. Decide which extension to use from this page.
  • To find your voicemail password, select the Edit box next to the extension you have chosen in the step above. On the Extension Settings page, scroll down to the Voicemail section and make note of the set of numbers in the Password field.

After entering the above information and tapping ok, the app will provide you with a validation code to enter when the app calls you. Make note of this number and then enter it after answering the call from

Once the app is fully validated, you will be on the home screen, where you can access all available features.

Tip: Tapping the More… option takes you to newly developed features that let you manage voicemail greetings and send a fax directly from your phone!

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That’s all there is to setting up our app! See you next Monday for more knowledge.