Can your phones pass a HIPAA audit today?

We offer a secure, HIPAA compliant VoIP phone system for healthcare professionals.

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A complete, secure HIPAA and HITECH compliant phone service for healthcare professionals.

We’ve partnered with the Compliancy Group, the leading HIPAA compliance solution formed by former auditors and compliance experts, to bring you a worry-free business phone system in the cloud.

Works with the Phone.com app on iOS and Android, soft phones on PC and Mac, and compatible desk phones.

We work where you work, how you work. If your team is mobile EMTs working with cell phones or desk-based workers with soft phones or desk phones, our business class phone system in the cloud has a solution that works with you.

No additional fees over Phone.com’s class leading pricing.

With prices starting at $9.99 per month, Phone.com has a plan that will fit your business. 50 included features and 10 premium features ensure that Phone.com covers all your telecommunication needs.

Business Associate Agreements (BAA) available.

According to HIPAA privacy experts, a lack of Business Associate Agreements is a common violation. With our partnership with the Compliancy Group in place, we can offer BAAs where needed.

No additional setup or hardware required.

Sign up and start making and receiving calls within minutes. Phone.com works with most VoIP phones and iOS and Android smartphones plus compatible softphones.

Frequently asked questions

According to the regulations, any vendor or service that has access to patient health information is required to execute a business associate agreement with you, the healthcare provider. Communications systems that store voicemail, chat and text messages is part of that requirement and you as a healthcare provider are responsible for ensuring compliance.

According to the Department of Health and Human Services (HHS), a Business Associate (BA) is:

“[A] person or entity, other than a member of the workforce of a covered entity who performs functions or activities on behalf of, or provides certain services to, a covered entity that involve access by the business associate to protected health information. A [BA] also is a subcontractor that creates, receives, maintains, or transmits protected health information on behalf of another [BA].”

There are 5 landmark cases in the HIPAA era, including a $5.55 million fine against Advocate Health Care for multiple data breaches that affected almost 4 million individuals.

And if you think you don’t have to worry because you’re not a major hospital or health organization, an Indiana dentist Dr. Joseph Beck was fined $12,000 and had his license permanently revoked for a breach that impacted 5,600 people. Read more about these 5 breaches and penalties at https://compliancy-group.com/5-landmark-ocr-settlements-20-years-hipaa/.

Based on information from the Compliancy Group, the following are the most common examples of businesses from whom you will need a Business Associate Agreement:

  • Medical billing services
  • IT service providers
  • Practice management
  • Cloud storage providers
  • Physical storage providers
  • EHR providers
  • Accountants
  • Attorneys
  • Shredding services
  • VoIP phone service
  • And many more

For more questions and more in depth answers, we suggest visiting https://www.hhs.gov/hipaa/for-professionals/faq.