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Frequently Asked Questions

Call Recording Beep

Call Recording Beep

There are myriad reasons for wanting to record a call. Whether you’re a lawyer, therapist, realtor, notary, call center, utility…
Faxing with an ATA

Faxing with an ATA

  You may use an ATA to connect a fax machine to the Phone.com network, but we can only offer…
Videoconferencia

Videoconferencia

Collaborate face-to-face in your meetings with Phone.com’s premium Video Conference feature. Seamlessly integrates with regular & conference audio calls to…
Secure VoIP

Secure VoIP

What is Secure VoIP? Secure VoIP provides encryption, message authentication and integrity, and replay attack protection to the VoIP calls It was developed by a…
Why Was My Porting Request Denied?

Why Was My Porting Request Denied?

While number porting is a common activity that is generally completed within 15 business days (although some requests can take…
WebRTC Video Conference Quick Facts

WebRTC Video Conference Quick Facts

Phone.com Video Conference is a web application that requires no download and lets callers see each other in real time.…
Can I build a conference room system with the Video application?

Can I build a conference room system with the Video application?

It is possible to use AppleTV to project a video conference onto a large screen or a projector. It is…
How can I select an installed webcam or microphone to be used with the application?

How can I select an installed webcam or microphone to be used with the application?

When the video conference loads, you will see a small camera icon in the address bar. Click on this icon…
Do you have APIs for the Video Conference?

Do you have APIs for the Video Conference?

Not at this time, but this functionality is on the roadmap.

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o via email a support@phone.com, o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.