On Communicate Better, our blog dedicated to customer service, Jenny Dempsey and I do a regular hangout to talk about customer service. We call it Coffee and Customer Service but generally drink water or tea.
In today’s hangout, we reviewed our week of blogging that included posts about a terrific experience I had with Amazon.com and a horrific experience with a taxi cab driver. Jenny concluded her series on The Four Agreements: A Practical Guide To Personal Freedom by Miguel Ruiz and talked about some customer service inspiration from the movie, The Grand Budapest Hotel.
Don’t miss out on today’s hangout! To watch more terrific customer service hangouts, check out our YouTube channel.