Press and Media Coverage’s Jenny Dempsey Appeared On


Jenny Dempsey from our customer service team and writer for CommunicateBetterBlog appeared on in a segment called “The Dreaded Call.” During this segment she used her expertise as a Customer Service Supervisor to contribute to a panel discussing typical issues that arise in customer service from both sides of the spectrum. In her responses,… Continue reading

Career Day With Jenny Dempsey

by Jeb Brilliant

I had a fun morning today visiting a middle school that our very own Jenny Dempsey was speaking at for Career Day. She talked about her responsibilities and benefits as the Customer Service Supervisor. The students were really interested to hear what she had to say. Jenny touched on many different points but mostly that… Continue reading

Representing Awesome Customer Service at the Contact Center Expo & Conference


On May 7 and 8, Director of Customer Service Jeremy Watkin and Customer Success Manager Jenny Dempsey will be at the Contact Center Expo and Conference. Hosted each year in San Diego by the International Customer Management Institute (ICMI), this event draws together an amazing group of customer-service thought leaders. In addition to attending,… Continue reading

Eric Lituchy, Jenny Dempsey, Aaron Rosenthal, Ari Rabban, Peter Hogan-De Paul at NYTechDay 2014

by Aaron Rosenthal doesn’t do many trade shows, usually just a few each year. When we do, they have to be awesome! No exception when it came time to exhibit at NYTechDay 2014 last week, a massive bazaar-like event held at Pier 92 in New York City. We were among 400-plus other tech and startup companies representing the… Continue reading