By: Ari
In a year end piece summarizing the VoIP industry in 2008 and looking forward towards 2009, analyst Jon Arnold published this article for TMCNET magazine.
In the article titled “VoIP in 2008 - I’m not dead” Arnlod mentions 10 companies that made a difference in 2008 and Phone.com is among them.
Arnold says about Phone.com: “— […]
By: Ari
To all our Customers and friends,
This is the final 2008 update from your friends at Phone.com. Thank you for a terrific year! Your feedback has been overwhelmingly positive and we are pleased to maintain a high level of customer support, the backbone of our business. You can take a look at some of […]
By: Ari
The end of every year is always a time when lots of predictions for the new year appear in various publications. Today I wanted to comment on NetworkWorld and the Top 10 predictions for VoIP and convergence for 2009. I agree with the authors, Steve Taylor and Larry Hettick with most (if not […]
By: Ari
Today, Phone.com announced a new service called Phone.com Global Numbers.
Phone.com now offers all its Virtual Office customers the ability to obtain a phone number over 40 countries.
If you have a business in the US but have customers or clients in France (see complete list of countries here) you can get a local phone […]
People don’t like to give out their passwords. That is understandable of course.
When Phone.com gets customer service calls we, like any service provider, need to verify and authenticate the customer is who he/she say they are.
We try to balance between making it as easy as possible for a customer to get their questions answered and […]
By: Ari
Garrett Smith is doing a series of interviews about the (Near) future of the Voice over IP industry.
Today Garrett published an interview he did with me.
The one thing I keep stating during all my interviews is that we really all need to stop generalizing and looking at “”VoIP” as one.
Talking about the future of […]
By: Ari
When I introduce customers to our Virtual Office service and help them set up their account they sometimes get “stuck” when they have to record their company welcome greetings.
It’s funny how people quickly become shay when it comes to recording their own company greeting. Just saying something like: “welcome to ACME Partners, please press […]
Phone.com changed its policy regarding extra extensions. From now on all our Virtual Office plans will include FREE extra extensions beyond the basic number of extensions offered for that plan. Customers may add more extensions to their Virtual Office account as needed and at no extra cost!
Phone.com Virtual Office accounts all offer extensions that are used […]
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