Blog


Introducing the Virtual Office Wizard!

Monday, October 6th, 2008 at 7:15 PM EST

By: Ari

We, at Phone.com, always want to make it as easy as possible for new customers to get started with their service immediately after sign up.

Due to the huge feature set of Phone.com Virtual Office we noticed that some customers may get a bit overwhelmed about how to set up their account.
So, we added a simple “wizard” that helps guide first time users set up their Virtual Office account with a basic forward / follow me and voicemail. Once you have that going. You can start enjoying your service within minutes of your sign up and then take your time studying all the different options available with your Virtual Office service!!

Please visit the Phone.com website and learn more about our new and exciting features from the site or by contacting our 24×7 support team.
We are here to help you.
As always, we sincerely appreciate your comments and feedback.
Please let us know what you think by contacting support@phone.com.

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What you can do with your Phone.com Greetings…

Friday, October 3rd, 2008 at 12:13 AM EST

By: Ari

With Phone.com you can upload your own audio files to create Greeting Features that personalize your business & enhance your professional image.

We get a lot of questions about Business Greetings and IVR (Interactive Voice Response) solutions, so, we decided to design a “Greetings Center” that lets you choose the greetings you need and gives you suggestions of how to use them.
Here are some of the things you can do with the Phone.com Greetings Center:
- A Custom Primary Greeting – exactly the way you want it!
- Secondary Greetings for office directions, Departments and Extensions.
- After-Hours Greetings to control call-back expectations outside 9-5.
- Caller ID Greetings to greet specific parties with different messaging.
- Custom Announcements to impart key information or explain Special Services.
- Custom Sales Messaging for Special Events, Promotions & Special Offers.
- Easy-to-use Menus to ensure a positive experience for every inbound caller
- Professional Music uploaded by yourself, or created by our Professional Recording Studio
- Comedic & Dramatic Character Voices using our text to speech and voice emoticons; and much, much more…

Also, Phone.com offers 5 different ways to record your Greetings. So use what is best for you:
1. Use your own voice, from your computer
2. Use a professional voice-over person from our voice recording studio
3. Upload an audio (voice) file directly to your computer
4. Your own voice, via telephone
5. Phone.com Text-to-Speech - a unique, easy and fun way to upload Greetings, with comedy character voices, serious corporate voices, and foreign voices; in fact an entire cast of wacky character voices and accents to create numerous effects and impressions!

You can read more about our greeting features here.

And Remember:
> First month is FREE and you can cancel if you don’t like it (but you will…)
> Lowest pricing in the industry!
> 24/7 live Customer Support!

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Alerts.com Announces Technology Alliance with Phone.com

Thursday, September 25th, 2008 at 1:01 AM EST

By: Ari

Today, Alerts.com announced that it partnered with Phone.com and other companies to bring to market an exciting set of applications and services that enable any person to receive real-time alerts brought directly to their phones and/or email!

As their press release states: “These partnerships are all designed to provide the company with a scalable delivery platform able to handle millions of messages almost instantly”

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Alerts.com delivers many different alerts from wake up calls to NFL scores to traffic alerts and your daily horoscope.

Phone.com brings to this alliance both phone call termination as well as sophisticated text to speech transcription that lets any person type in messages and then get them transcribed to text and sent over the phone!

Phone.com is very proud to work with Alerts.com and support its growth. While working with them we got to know their amazing team and enjoy their great service.
We look forward to growing our cooperation with Alerts.com and expand into many new services and applications which are already in the works!

So, from now on, for your wake up calls go to Alerts.com and sign up to receive wake up calls and enter your own text message that will be what you hear when you wake yourself up!!

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