Monthly Archives: October 2008
Now when you get a voicemail you can read it!
Tuesday, October 28th, 2008 at 4:39 PM EST
By: Ari Today we introduced a new service at Phone.com: Text Voicemail. I have been using it for a while now and love it! Any voicemail I receive arrives at my email inbox with, not only the voice file attached but also with a text transcription, so now I can simply read the message. This [...]
Innovation in the Telephony Space
Monday, October 27th, 2008 at 2:25 PM EST
By: Alon Cohen NEW Phone.Com online forum lets customers and office managers collaborate, ask questions about product features and share ideas. PHONE.COM LABS is home to new technologies and “ideas-in-progress” developed by Phone.Com programmers and engineers. Brian Scott, our COO explains how “Phone.Com Labs” works to form a link from traditional product development cycles to [...]
We all want fast computer boot time – we may be getting it!
Sunday, October 26th, 2008 at 8:38 PM EST
By: Ari We all know how frustrating it is to wait for our PCs to boot / reboot and sometimes reboot again and again… Well, according to a New York Times article published today this might be changing really soon. The article actually describes what we all suffer from: how we entertain ourselves in the 2-3-4-5-6 [...]
Bad times can be good for small business!
Thursday, October 23rd, 2008 at 3:11 PM EST
By: Ari I came across an interesting ViewPoint in Business Week yesterday: titled “The Crisis May Be a Boon for Some Small Businesses”. The author Gene Marks has some straight forward comments and tips such as: 1) In bad financial times your bank will suddenly be more interested in you (the small business) so try [...]
Vote for Phone.com. We help “Joe the Plumber” !
Friday, October 17th, 2008 at 9:37 AM EST
Whether Barack Obama’s tax plan is better for “Joe the plumber” and so many other small business owners in the US or perhaps John Mccain’s plan, one thing is certain: Phone.com Virtual Office phone service is definitely better! When it comes to helping small business owners save money and improve productivity, image, perception and credibility [...]
It’s All About Customer Service!
Sunday, October 12th, 2008 at 6:20 PM EST
An open letter about our customer support: By: Ari In a recent issue of MITs Sloan Business School Management Review there was an article focusing on customer service and the importance of listening and making the most of your customer’s complaints and feedback. Good customer service is not only about fixing a customers problem or [...]
Introducing the Virtual Office Wizard!
Monday, October 6th, 2008 at 7:15 PM EST
By: Ari We, at Phone.com, always want to make it as easy as possible for new customers to get started with their service immediately after sign up. Due to the huge feature set of Phone.com Virtual Office we noticed that some customers may get a bit overwhelmed about how to set up their account. So, [...]
What you can do with your Phone.com Greetings…
Friday, October 3rd, 2008 at 12:13 AM EST
By: Ari With Phone.com you can upload your own audio files to create Greeting Features that personalize your business & enhance your professional image. We get a lot of questions about Business Greetings and IVR (Interactive Voice Response) solutions, so, we decided to design a “Greetings Center” that lets you choose the greetings you need [...]