Extensions
Extensions allow you to route your Phone.com™ Virtual Office number to multiple destinations, such as a cell phone, home phone or work phone. You can also set Extensions for your virtual office number to do the following:
- Leave Voicemail
- GoTo Menu
- Play Recording
- GoTo Queue
- Dial by Name Directory
- Disconnect
Extensions are helpful when using a Menu, allowing your callers to be directed to different employees located at their own personal Extension.
Every single Extension you create with your Phone.com™ Virtual Office number can hold it’s own personal settings:
- Nickname
- Dial by Directory Name
- Extension Number
- Time Zone
- Outgoing Caller ID
- Call Handling Rules
- Greetings
- Address Book
- Voicemail Notification
Caller ID Routing is also available with each extension, which gives you the opportunity to send your business-related clients to your work phone and the family to your cell phone, with only providing one number to both groups!
Each Extension has the option for Voicemail as well as individualized delivery of their messages to their phone, email or a text message notification.
Every Phone.com™ Virtual Office package comes equipped with 10, 15, 20, or 50 extensions with the option to upgrade at anytime. Click here to check out our Virtual Office packages.
Below, you will find our organized, user-friendly Extension Management section of your Online Control Panel.
