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E911 / 911 Dialing

Always set the E911 address, you never know when you will need it. provides Basic 911 coverage nationwide and E911 where available with all adapters or IP phones. must know the physical location of your adapter (ATA) or IP phone. You will be prompted to provide this information during sign up.

911 service may be disrupted by power outages or outages of your Internet service.

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If your US address information is not accurately on record, emergency services will not be able to locate you if you are unable to speak your address or are disconnected – even in areas where E911 service is available.