Category: Services/Features

The Quality of VoIP calls

Wednesday, July 16th, 2008 at 10:33 PM EST

By: Alon Cohen – EVP/CTO at Phone.com
We got some interesting comments on our VoIP quality claims described in our post about “Why Consumers Like Our Home Phone Service?” where we claimed that VoIP quality is (ok… could be) even better than a land line!
People also commented about the fact that having a reliable network at […]

Why Consumers Like Our Home Phone Service?

Tuesday, July 15th, 2008 at 10:29 PM EST

We in the Telecom industry, sometimes think that everyone knows what VoIP (Voice Over Internet Protocol) based home services are and how they work but, surprise, surprise – it still is not the case.
For those who are still not familiar with VoIP, when talking about home phone service lets clarify that we are not talking […]

Going cold turkey on Land Lines

Thursday, July 10th, 2008 at 9:18 PM EST

By: Alon Cohen
Though I have used VoIP for many years, we always had two “regular” home phone lines delivered by the “regular” phone company. One served as our main home phone line, the other as my fax line. But now I have gone cold turkey on both and am all digital.
I have found out […]

“Featured Features”

Monday, July 7th, 2008 at 10:44 PM EST

Hello.
We hope everyone had a great 4th of July weekend!
Today we want to point out a new section on our website where we will dive in and share information about some of our “cool” features.
Our first two “featured features” are:
1) Call Forwarding & Follow Me
2) Advantages of call “Queues”
Please visit our Features section to […]

PBX Distribution During A Down Economy

Sunday, June 22nd, 2008 at 1:27 PM EST

A Traditional old school IT manager or small office manager that has bestowed the authority to define the office new phone system, will go to the standard distribution channels for Avaya, Nortel, Mitel or Siemens, looking for a PBX or a Key system to fit his/her current office needs. In fact an experienced IT manager […]

Create your own phone greetings by typing in your message

Thursday, May 22nd, 2008 at 10:44 PM EST

Today we introduced another cool feature for our Virtual Office service. Customers may now type in the message (phone greeting) they want callers to hear once they dial their virtual number. Our system will translate the message to a voice message using one of our over 30 automated voice talents.
With Text-To-Speech-Greeting, you can simply type […]

Check out the Phone.Com video

Friday, May 9th, 2008 at 11:51 AM EST

We recently introduced a new promo video for our Virtual Office service.
You can check it out on Youtube.

What can you do with your address book?
Phone.com Introduces New Features!

Thursday, May 1st, 2008 at 1:43 PM EST

Today our Phone.com – Virtual Office service added new advanced call routing capabilities enabling virtually unlimited options on call forwarding to any phone, or menu, based on time of day or even a specific caller ID.
Callers can be directed based on their number (or time of day) they called to any phone.
These new call control […]

Handling Call Schedules for a Small Business

Monday, April 21st, 2008 at 10:34 PM EST

Getting a toll free number for your small business (do we really need to say ‘small’ any way?) can be extremely beneficial both to show you care about your customers and make it easy on them to reach you.
However, it is not enough to “tie” your toll free number to your cell phone or whatever […]

Home Phone Service?

Wednesday, April 16th, 2008 at 1:36 PM EST

At Phone.com we offer several different services. One of them is our Phone.com - Home Phone Service.
There are many VoIP based home phone services out there. Many in our industry assume that by now everyone knows what a VoIP home phone service is and how it works - but why should we assume that? Here […]

IT’S 10PM; DO YOU KNOW WHERE YOUR PHONE NUMBER IS?

Thursday, March 13th, 2008 at 10:30 PM EST

I PORT YOU PORT HE PORTS SHE PORTS
What is port? Some people think of sailing, others dessert wine (actually come to think of it they go together). But here at Phone.com we think of the verb TO PORT as one of the best features. Why? Because we totally get that you are well known not […]

Virtual First Impression Counts Too

Tuesday, March 11th, 2008 at 7:10 PM EST

You only have one chance to make a first impression, a golden rule in business and life. In the traditional brick and mortar or retail environment, this might be a well lit building and clear signage outside. Or maybe it’s clean floors and tables in a diner and impeccable rest rooms. Either way, you want […]

Pick Your Own 800 Number

Monday, January 28th, 2008 at 5:19 PM EST

One of the most popular features we have at Phone.com is the ability to order vanity toll-free numbers for your Virtual Office service. I am willing to bet that most of you do not have a vanity license plate, but that you would definitely be interested in a vanity number for your business (unless […]

What is a virtual office anyway?

Monday, November 19th, 2007 at 8:33 PM EST

Hello, it was snowing in scenic NJ this morning…and THE JETS WON YESTERDAY!!! Can you believe it! Hey, once every two months…
Virtual office. In computer science, the definition of virtual is stimulated or carried on by computer networks. But when it comes to productivity, communication is a very much a real commodity.
I was thinking about […]