(Revised: Jan 19, 2022)
VoIP hardware can fall into five support categories at Phone.com:
| Supported | Sold by Phone.com today or in the past, and still supported by manufacturer. These devices are what we know best. |
| Accepted | Tested and known to work with Phone.com. We can answer many questions about these devices. |
| Untested | Will probably work with Phone.com, but has not been tested. Our ability to provide support is limited. |
| End-of-Life | Accepted on a best-effort basis, but no longer sold nor supported by the manufacturer. Software updates unavailable. |
| Not Supported | Hardware that cannot be used with Phone.com. We are unable to offer support or guidance. |
If a device is not listed here, please assume it is untested and contact Customer Support.
Supported
Sold by Phone.com today or in the past, and still supported by manufacturer. These devices are what we know best.
| Manufacturer | Model | Automatic Configuration Available | “Secure VoIP” Compatible |
|---|---|---|---|
| Cisco |
SPA122 (D) Supported until May 31, 2025 |
✓ | ✓ |
|
SPA301 (D) Supported until Feb 29, 2024 |
✓ | ✓ | |
|
SPA303 (D) Supported until Feb 29, 2024 |
✓ | ✓ | |
|
SPA504G (D) Supported until Feb 29, 2024 |
✓ | ✓ | |
|
SPA525G2 (D) Supported until Feb 29, 2024 |
✓ | ✓ | |
| Grandstream | HT801 | ✓ | ✓ |
| HT802 | ✓ | ✓ | |
| Poly / Polycom | RealPresence Trio 8500 | ✓ | ✓ |
| RealPresence Trio 8800 | ✓ | ✓ | |
|
SoundStation IP 5000 (D) Supported until Q4 2025 |
✓ | ✓ | |
|
SoundStation IP 6000 (D) Supported until Q4 2025 |
✓ | ✓ | |
|
VVX 101 (D) Supported until Q1 2026 |
✓ | ✓ | |
| VVX 150 | ✓ | ✓ | |
|
VVX 201 (D) Supported until Q1 2026 |
✓ | ✓ | |
| VVX 250 | ✓ | ✓ | |
|
VVX 301 / 311 (D) Supported until Q1 2026 |
✓ | ✓ | |
| VVX 350 | ✓ | ✓ | |
|
VVX 401 / 411 (D) Supported until Q1 2026 |
✓ | ✓ | |
| VVX 450 | ✓ | ✓ | |
|
VVX 501 (D) Supported until Q1 2026 |
✓ | ✓ | |
|
VVX 601 (D) Supported until Q1 2026 |
✓ | ✓ | |
| Yealink |
CP860 (D) Supported until Feb 18, 2024 |
✓ | ✓ |
|
CP960 (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T19P E2 (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T21P E2 (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T23G (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T29G (D) Supported until Dec 31, 2025 |
✓ | ✓ | |
| SIP-T31P | ✓ | ✓ | |
| SIP-T33G | ✓ | ✓ | |
|
SIP-T42S (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T46S (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T48S (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
SIP-T52S (D) Supported until May 31, 2024 |
✓ | ✓ | |
| SIP-T53W | ✓ | ✓ | |
|
SIP-T54S (D) Supported until May 31, 2024 |
✓ | ✓ | |
| SIP-T54W | ✓ | ✓ | |
|
SIP-T58A (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
W53P (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
W56P (D) Supported until Dec 31, 2026 |
✓ | ✓ | |
|
W60P (D) Supported until Dec 31, 2026 |
✓ | ✓ |
Accepted
Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
| Manufacturer | Model | Automatic Configuration Available |
|---|---|---|
| Algo | 8028 SIP Doorphone | |
| 8180 SIP Audio Alerter | ||
| Cisco | ATA 191 / 192 | |
| IP Phone 6821 / 6841 / 6851 with Multiplatform Firmware |
✓ | |
| IP Phone 7811 / 7821 / 7832 / 7841 / 7861 with Multiplatform Firmware |
✓ | |
| IP Phone 8811 / 8831 / 8832 / 8841 / 8845 / 8851 / 8861 / 8865 with Multiplatform Firmware |
✓ | |
| SPA502G (D) Manufacturer support ends Feb 29, 2024 |
✓ | |
| SPA508G (D) Manufacturer support ends Feb 29, 2024 |
✓ | |
| SPA509G (D) Manufacturer support ends Feb 29, 2024 |
✓ | |
| SPA514G (D) Manufacturer support ends Feb 29, 2024 |
✓ | |
| SPA525G (D) Manufacturer support ends Feb 29, 2024 |
✓ | |
| snom | PA1 | |
| VTech | VSP736 | |
| Yealink | CP920 | ✓ |
| SIP-T23P | ✓ | |
| SIP-T27G | ✓ | |
| SIP-T27P (D) Manufacturer support ends Feb 1, 2023 |
✓ | |
| SIP-T31G | ✓ | |
| SIP-T33P | ✓ | |
| SIP-T40G / T40P | ✓ | |
| SIP-T41P (D) Manufacturer support ends Apr 1, 2025 |
✓ | |
| SIP-T41S | ✓ | |
| SIP-T42G (D) Manufacturer support ends Apr 1, 2025 |
✓ | |
| SIP-T46G (D) Manufacturer support ends Apr 1, 2025 |
✓ | |
| SIP-T48G (D) Manufacturer support ends Apr 1, 2025 |
✓ | |
| SIP-T58V (video calls not supported at this time) | ✓ |
Untested
Will probably work with Phone.com, but has not been tested. Our ability to provide support is limited.
| Manufacturer | Model |
|---|---|
| Adtran | IP 706 |
| IP 712 | |
| Avaya | IX IP Phones |
| IX Hospitality Phones | |
| IX Conference Phones | |
| IX Wireless Handsets | |
| Cisco | IP Phone 6800 Enterprise Series |
| IP Phone 7800 Enterprise Series | |
| IP Phone 8800 Enterprise Series | |
| Gigaset / Siemens | A series |
| C series | |
| DX800A | |
| E series | |
| S series | |
| Grandstream | BudgeTone series |
| DP710 / DP715 | |
| GXP series | |
| GXV3240 | |
| KONNECT | “Business Phones” series |
| Phoenix Audio | Quattro MT-305 |
| Polycom | KIRK Wireless Server |
| Ubiquiti | UniFi® VoIP series |
| VTech | VCS752 |
| VCS754 | |
| VSP600 | |
| VSP715 | |
| VSP725 | |
| VSP726 | |
| VSP735 | |
| Yealink | VP series |
| SIP-T43U | |
| SIP-T46U | |
| SIP-T48U | |
| SIP-T56A | |
| SIP-T57W | |
| SIP-T58W | |
| SIP-W41P | |
| SIP-W73P | |
| SIP-W76P |
End-of-Life
Accepted on a best-effort basis, but no longer sold nor supported by the manufacturer. Software updates unavailable.
| Manufacturer | Model | Automatic Configuration Available | “Secure VoIP” Compatible |
|---|---|---|---|
| Aastra | 6731i | ||
| 6737i | |||
| 6739i | |||
| 6751i | |||
| 6753i | |||
| 6755i | |||
| 6757i / 6757iCT | |||
| 9112i | |||
| 9133i | |||
| 9143i | |||
| 9480i / 9480iCT | |||
| MBU 400 | |||
| Grandstream | GXP1105 | ||
| GXV3140 | |||
| HT702 | |||
| Linksys | SPA841 | ||
| SPA901 | |||
| SPA921 / SPA922 | |||
| SPA941 / SPA942 | |||
| SPA962 | |||
| SPA2102 | |||
| WIP300 | |||
| WIP310 | |||
| Ojo | Vision (WG4K) | ||
| Panasonic | KX-TGP500 | ||
| KX-TGP550 | |||
| KX-TGP600 | |||
| KX-UT113 / KX-UT123 | |||
| KX-UT133 / KX-UT136 | |||
| KX-UT248 | |||
| KX-UT670 | |||
| KX-UTG200 | |||
| KX-UTG300 | |||
| Polycom | SoundPoint IP 300 / 301 | ||
| SoundPoint IP 320 | |||
| SoundPoint IP 321 | ✓ | ||
| SoundPoint IP 330 | |||
| SoundPoint IP 331 | ✓ | ||
| SoundPoint IP 335 | ✓ | ✓ | |
| SoundPoint IP 430 | |||
| SoundPoint IP 450 | ✓ | ✓ | |
| SoundPoint IP 500 / 501 | |||
| SoundPoint IP 550 / 560 | ✓ | ||
| SoundPoint IP 600 / 601 | |||
| SoundPoint IP 650 | ✓ | ||
| SoundPoint IP 670 | ✓ | ||
| SoundStation IP 4000 | |||
| SoundStation IP 7000 | ✓ | ✓ | |
| VVX 300 | ✓ | ✓ | |
| VVX 310 | ✓ | ||
| VVX 400 | ✓ | ✓ | |
| VVX 410 | ✓ | ||
| VVX 500 | ✓ | ✓ | |
| VVX 600 | ✓ | ✓ | |
| VVX 1500 | ✓ | ||
| snom | 300 | ||
| 320 | |||
| 360 | |||
| 370 | |||
| 820 | |||
| 821 | |||
| M3 | |||
| M9 | |||
| Unidata | SQ series | ||
| WPU-7700 | |||
| WPU-7800 | |||
| Yealink | SIP-T19P | ✓ | ✓ |
| SIP-T20P | ✓ | ||
| SIP-T21P | |||
| SIP-T22P | ✓ | ||
| SIP-T26P | ✓ | ||
| SIP-T28P | ✓ | ||
| SIP-T32G | ✓ | ||
| SIP-T38G | ✓ | ||
| W52P | ✓ | ✓ |
Not Supported
Hardware that cannot be used with Phone.com, generally because it requires a proprietary PBX.
We are unable to offer support or guidance.
| Manufacturer | Model |
|---|---|
| Allworx | 9200 series |
| 9300 series | |
| Avaya | Partner series |
| Cisco | Unified IP Phone 6000 series |
| Unified IP Phone 7000 series | |
| Mitel | 5000 series |
| Inter-Tel series | |
| Nortel | All models |
| Panasonic | KX-TGP551 |
| Tadiran | T200 series |
| Vodavi | StarPlus series |
| Vertical series | |
| XBLUE Networks | All models |
(D)iscontinued:
This product is no longer sold by the manufacturer, but software updates will continue for a time.
