(Revised: Jul 31, 2019)
VoIP hardware can fall into four support categories at Phone.com:
- Supported: Sold by Phone.com today (or discontinued but still receives support). These devices are what we know best.
- Accepted: Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
- Untested: Will probably work with Phone.com, but has not been tested. We can only provide limited support.
- Not Supported: Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.
If a device is not listed here, please assume it is untested and contact Customer Support.
Supported
| Manufacturer | Model | Automatic Configuration Available | “Secure VoIP” Compatible |
|---|---|---|---|
| Cisco | IP Phone 7821 / 7841 with Multiplatform Firmware Product ID must include “3PW,” “3PCC,” or “MPP” | ✓ | ✓ |
| IP Phone 8841 / 8851 / 8861 with Multiplatform Firmware Product ID must include “3PW,” “3PCC,” or “MPP” | ✓ | ✓ | |
| SPA122 | ✓ | ✓ | |
| SPA301 D Supported until 29 Feb 2024 | ✓ | ✓ | |
| SPA303 D Supported until 29 Feb 2024 | ✓ | ✓ | |
| SPA504G D Supported until 29 Feb 2024 | ✓ | ✓ | |
| SPA525G2 D Supported until 29 Feb 2024 | ✓ | ✓ | |
| Grandstream | HT702 D | ✓ | ✓ |
| HT802 | ✓ | ✓ | |
| Linksys | SPA2102 D Supported until 30 Sep 2019 | ✓ | |
| Polycom | SoundPoint IP 335 D Supported until 31 Dec 2019 | ✓ | ✓ |
| SoundPoint IP 450 D Supported until 31 Dec 2019 | ✓ | ✓ | |
| SoundStation IP 5000 | ✓ | ✓ | |
| SoundStation IP 6000 | ✓ | ✓ | |
| SoundStation IP 7000 | ✓ | ✓ | |
| VVX 101 | ✓ | ✓ | |
| VVX 201 | ✓ | ✓ | |
| VVX 300D / 301 / 311 | ✓ | ✓ | |
| VVX 400D / 401 / 411 | ✓ | ✓ | |
| VVX 500D / 501 | ✓ | ✓ | |
| VVX 600D / 601 | ✓ | ✓ | |
| Yealink | CP860 D | ✓ | ✓ |
| CP960 | ✓ | ✓ | |
| SIP-T19P D | ✓ | ✓ | |
| SIP-T19P E2 | ✓ | ✓ | |
| SIP-T21P E2 | ✓ | ✓ | |
| SIP-T23G | ✓ | ✓ | |
| SIP-T29G | ✓ | ✓ | |
| SIP-T42S | ✓ | ✓ | |
| SIP-T46S | ✓ | ✓ | |
| SIP-T48S | ✓ | ✓ | |
| SIP-T52S D | ✓ | ✓ | |
| SIP-T53W | ✓ | ✓ | |
| SIP-T54S / SIP-T54W | ✓ | ✓ | |
| SIP-T58A | ✓ | ✓ | |
| W52P | ✓ | ✓ | |
| W53P | ✓ | ✓ | |
| W56P | ✓ | ✓ | |
| W60P | ✓ | ✓ |
Accepted
| Manufacturer | Model | Automatic Configuration Available |
|---|---|---|
| Aastra | 6731i D | ✓ |
| 6739i D | ✓ | |
| 6755i D | ✓ | |
| 6757i / 6757iCT D | ✓ | |
| 9143i D | ✓ | |
| Algo | 8028 SIP Doorphone | |
| 8180 SIP Audio Alerter | ||
| Cisco | IP Phone 6821 / 6841 / 6851 with Multiplatform Firmware Product ID must include “3PW,” “3PCC,” or “MPP” | ✓ |
| IP Phone 7811 / 7832 / 7861 with Multiplatform Firmware Product ID must include “3PW,” “3PCC,” or “MPP” | ✓ | |
| IP Phone 8811 / 8831 / 8832 / 8845 / 8865 with Multiplatform Firmware Product ID must include “3PW,” “3PCC,” or “MPP” | ✓ | |
| SPA502G D | ✓ | |
| SPA508G D | ✓ | |
| SPA509G D | ✓ | |
| SPA514G D | ✓ | |
| SPA525G D | ✓ | |
| Grandstream | GXP1105 | |
| GXV3140 | ||
| Linksys | SPA841 D | ✓ |
| SPA901 D | ✓ | |
| SPA921 D | ✓ | |
| SPA922 D | ✓ | |
| SPA941 D | ✓ | |
| SPA942 D | ✓ | |
| SPA962 D | ✓ | |
| WIP300 D | ||
| WIP310 D | ✓ | |
| Ojo | Vision (WG4K) D | |
| Panasonic | KX-TGP500 D | ✓ |
| KX-TGP550 D | ✓ | |
| KX-TGP600 | ✓ | |
| KX-UT113 / KX-UT123 | ✓ | |
| KX-UT133 / KX-UT136 | ✓ | |
| KX-UTG200 | ✓ | |
| KX-UTG300 | ✓ | |
| Polycom | SoundPoint IP 300 / 301 D | ✓ |
| SoundPoint IP 320 / 330 D | ✓ | |
| SoundPoint IP 321 / 331 D | ✓ | |
| SoundPoint IP 430 D | ✓ | |
| SoundPoint IP 500 / 501 D | ✓ | |
| SoundPoint IP 550 / 560 D | ✓ | |
| SoundPoint IP 600 / 601 D | ✓ | |
| SoundPoint IP 650 D | ✓ | |
| SoundPoint IP 670 D | ✓ | |
| SoundStation IP 4000 D | ✓ | |
| VVX 310 D | ✓ | |
| VVX 410 D | ✓ | |
| VVX 1500 | ✓ | |
| snom | 300 | ✓ |
| 320 | ✓ | |
| 360 / 370 | ✓ | |
| 820 / 821 | ✓ | |
| m3 | ✓ | |
| m9 | ✓ | |
| PA1 | ✓ | |
| Unidata | WPU-7800 | |
| VTech | VSP736 | |
| Yealink | CP920 | ✓ |
| SIP-T20P D | ✓ | |
| SIP-T22P D | ✓ | |
| SIP-T23P | ✓ | |
| SIP-T26P D | ✓ | |
| SIP-T27G / T27P | ✓ | |
| SIP-T28P D | ✓ | |
| SIP-T32G D | ✓ | |
| SIP-T38G D | ✓ | |
| SIP-T40G / T40P | ✓ | |
| SIP-T41P / T41S | ✓ | |
| SIP-T42G | ✓ | |
| SIP-T46G | ✓ | |
| SIP-T48G | ✓ | |
| SIP-T58V (video calls not supported at this time) | ✓ |
Untested
| Manufacturer | Model |
|---|---|
| Aastra | 6737i D |
| 6751i D | |
| 6753i D | |
| 9112i D | |
| 9133i D | |
| 9480i / 9480iCT D | |
| MBU 400 | |
| Adtran | IP 706 |
| IP 712 | |
| Allworx | 9202 |
| 9212 | |
| Cisco | IP Phone 6800 Enterprise Series Products where PID does not contain “3PW,” “3PCC,” or “MPP” |
| IP Phone 7800 Enterprise Series Products where PID does not contain “3PW,” “3PCC,” or “MPP” | |
| IP Phone 8800 Enterprise Series Products where PID does not contain “3PW,” “3PCC,” or “MPP” | |
| Gigaset / Siemens | A series |
| C series | |
| DX800A | |
| E series | |
| S series | |
| Grandstream | BudgeTone series |
| DP710 / DP715 | |
| GXV3240 | |
| KONNECT | “Business Phones” series |
| Panasonic | KX-UT248 |
| KX-UT670 | |
| Phoenix Audio | Quattro MT-305 |
| Polycom | KIRK Wireless Server |
| Ubiquiti | UniFi® VoIP series |
| Unidata | SQ series |
| WPU-7700 | |
| VTech | VCS752 |
| VCS754 | |
| VSP600 | |
| VSP715 | |
| VSP725 | |
| VSP726 | |
| VSP735 | |
| Yealink | VP series |
| SIP-T21P D | |
| SIP-T56A |
Not Supported
| Manufacturer | Model |
|---|---|
| Avaya | Partner series |
| Cisco | Unified IP Phone 6000 series |
| Unified IP Phone 7000 series | |
| Mitel | 5000 series |
| Inter-Tel series | |
| Nortel | All models |
| Panasonic | KX-TGP551 |
| Tadiran | T200 series |
| Vodavi | StarPlus series |
| Vertical series | |
| XBLUE Networks | All models |
(D)iscontinued: This product is no longer sold by the manufacturer and may not receive software updates or manufacturer support.
