(Revised: Feb 23, 2020)
VoIP hardware can fall into four support categories at Phone.com:
- Supported: Sold by Phone.com today, or no longer sold but still supported by manufacturer. These devices are what we know best.
- Accepted: Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
- Untested: Will probably work with Phone.com, but has not been tested. We can provide only limited support.
- Not Supported: Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.
If a device is not listed here, please assume it is untested and contact Customer Support.
Supported
| Manufacturer | Model | Automatic Configuration Available | “Secure VoIP” Compatible |
|---|---|---|---|
| Cisco | IP Phone 7821 / 7841 with Multiplatform Firmware |
✓ | ✓ |
| IP Phone 8841 / 8851 / 8861 with Multiplatform Firmware |
✓ | ✓ | |
| SPA122 | ✓ | ✓ | |
| SPA301 D Supported until Feb 29, 2024 |
✓ | ✓ | |
| SPA303 D Supported until Feb 29, 2024 |
✓ | ✓ | |
| SPA504G D Supported until Feb 29, 2024 |
✓ | ✓ | |
| SPA525G2 D Supported until Feb 29, 2024 |
✓ | ✓ | |
| Grandstream | HT702 D | ✓ | ✓ |
| HT802 | ✓ | ✓ | |
| Polycom | SoundPoint IP 335 D Supported until Dec 31, 2019 |
✓ | ✓ |
| SoundPoint IP 450 D Supported until Dec 31, 2019 |
✓ | ✓ | |
| SoundStation IP 5000 | ✓ | ✓ | |
| SoundStation IP 6000 | ✓ | ✓ | |
| SoundStation IP 7000 | ✓ | ✓ | |
| VVX 101 | ✓ | ✓ | |
| VVX 201 | ✓ | ✓ | |
| VVX 300 D Supported until Sep 1, 2021 |
✓ | ✓ | |
| VVX 301 / 311 | ✓ | ✓ | |
| VVX 400 D Supported until Sep 1, 2021 |
✓ | ✓ | |
| VVX 401 / 411 | ✓ | ✓ | |
| VVX 500 D Supported until Sep 1, 2021 |
✓ | ✓ | |
| VVX 501 | ✓ | ✓ | |
| VVX 600 D Supported until Sep 1, 2021 |
✓ | ✓ | |
| VVX 601 | ✓ | ✓ | |
| Yealink | CP860 D Supported until Feb 18, 2024 |
✓ | ✓ |
| CP960 | ✓ | ✓ | |
| SIP-T19P D Supported until Sep 30, 2020 |
✓ | ✓ | |
| SIP-T19P E2 | ✓ | ✓ | |
| SIP-T21P E2 | ✓ | ✓ | |
| SIP-T23G | ✓ | ✓ | |
| SIP-T29G | ✓ | ✓ | |
| SIP-T42S | ✓ | ✓ | |
| SIP-T46S | ✓ | ✓ | |
| SIP-T48S | ✓ | ✓ | |
| SIP-T52S D | ✓ | ✓ | |
| SIP-T53W | ✓ | ✓ | |
| SIP-T54S / SIP-T54W | ✓ | ✓ | |
| SIP-T58A | ✓ | ✓ | |
| W52P D Supported until Jul 1, 2020 |
✓ | ✓ | |
| W53P | ✓ | ✓ | |
| W56P | ✓ | ✓ | |
| W60P | ✓ | ✓ |
Accepted
| Manufacturer | Model | Automatic Configuration Available |
|---|---|---|
| Aastra | 6731i D | ✓ |
| 6739i D | ✓ | |
| 6755i D | ✓ | |
| 6757i / 6757iCT D | ✓ | |
| 9143i D | ✓ | |
| Algo | 8028 SIP Doorphone | |
| 8180 SIP Audio Alerter | ||
| Cisco | IP Phone 6821 / 6841 / 6851 with Multiplatform Firmware |
✓ |
| IP Phone 7811 / 7832 / 7861 with Multiplatform Firmware |
✓ | |
| IP Phone 8811 / 8831 / 8832 / 8845 / 8865 with Multiplatform Firmware |
✓ | |
| SPA502G D | ✓ | |
| SPA508G D | ✓ | |
| SPA509G D | ✓ | |
| SPA514G D | ✓ | |
| SPA525G D | ✓ | |
| Grandstream | GXP1105 | |
| GXV3140 | ||
| Linksys | SPA841 D | ✓ |
| SPA901 D | ✓ | |
| SPA921 D | ✓ | |
| SPA922 D | ✓ | |
| SPA941 D | ✓ | |
| SPA942 D | ✓ | |
| SPA962 D | ✓ | |
| SPA2102 D Support ended Sep 30, 2019 |
✓ | |
| WIP300 D | ||
| WIP310 D | ✓ | |
| Ojo | Vision (WG4K) D | |
| Panasonic | KX-TGP500 D | ✓ |
| KX-TGP550 D | ✓ | |
| KX-TGP600 | ✓ | |
| KX-UT113 / KX-UT123 | ✓ | |
| KX-UT133 / KX-UT136 | ✓ | |
| KX-UTG200 | ✓ | |
| KX-UTG300 | ✓ | |
| Polycom | SoundPoint IP 300 / 301 D | ✓ |
| SoundPoint IP 320 / 330 D | ✓ | |
| SoundPoint IP 321 / 331 D | ✓ | |
| SoundPoint IP 430 D | ✓ | |
| SoundPoint IP 500 / 501 D | ✓ | |
| SoundPoint IP 550 / 560 D | ✓ | |
| SoundPoint IP 600 / 601 D | ✓ | |
| SoundPoint IP 650 D | ✓ | |
| SoundPoint IP 670 D | ✓ | |
| SoundStation IP 4000 D | ✓ | |
| VVX 150 | ✓ | |
| VVX 250 | ✓ | |
| VVX 310 D Supported until Sep 1, 2021 |
✓ | |
| VVX 350 | ✓ | |
| VVX 410 D Supported until Sep 1, 2021 |
✓ | |
| VVX 450 | ✓ | |
| VVX 1500 | ✓ | |
| snom | PA1 | ✓ |
| Unidata | WPU-7800 | |
| VTech | VSP736 | |
| Yealink | CP920 | ✓ |
| SIP-T20P D Supported until Jan 1, 2020 |
✓ | |
| SIP-T22P D Supported until Dec 31, 2020 |
✓ | |
| SIP-T23P | ✓ | |
| SIP-T26P D Supported until Dec 31, 2020 |
✓ | |
| SIP-T27G | ✓ | |
| SIP-T27P D Supported until Feb 1, 2023 |
✓ | |
| SIP-T28P D Supported until Dec 31, 2020 |
✓ | |
| SIP-T32G D Supported until Jun 30, 2020 |
✓ | |
| SIP-T38G D Supported until Jun 30, 2020 |
✓ | |
| SIP-T40G / T40P | ✓ | |
| SIP-T41P / T41S | ✓ | |
| SIP-T42G | ✓ | |
| SIP-T46G | ✓ | |
| SIP-T48G | ✓ | |
| SIP-T58V (video calls not supported at this time) | ✓ |
Untested
| Manufacturer | Model |
|---|---|
| Aastra | 6737i D |
| 6751i D | |
| 6753i D | |
| 9112i D | |
| 9133i D | |
| 9480i / 9480iCT D | |
| MBU 400 | |
| Adtran | IP 706 |
| IP 712 | |
| Allworx | 9202 |
| 9212 | |
| Avaya | IX IP Phones |
| IX Hospitality Phones | |
| IX Conference Phones | |
| IX Wireless Handsets | |
| Cisco | IP Phone 6800 Enterprise Series |
| IP Phone 7800 Enterprise Series | |
| IP Phone 8800 Enterprise Series | |
| Gigaset / Siemens | A series |
| C series | |
| DX800A | |
| E series | |
| S series | |
| Grandstream | BudgeTone series |
| DP710 / DP715 | |
| GXV3240 | |
| KONNECT | “Business Phones” series |
| Panasonic | KX-UT248 |
| KX-UT670 | |
| Phoenix Audio | Quattro MT-305 |
| Polycom | KIRK Wireless Server |
| snom | 300 D Support ended Dec 2018 |
| 320 D Support ended Dec 2018 |
|
| 360 D Support ended Dec 2013 |
|
| 370 D Support ended Dec 2018 |
|
| 820 D Support ended Dec 2013 |
|
| 821 D Support ended Jun 2017 |
|
| M3 D | |
| M9 D Support ended Dec 2016 |
|
| Ubiquiti | UniFi® VoIP series |
| Unidata | SQ series |
| WPU-7700 | |
| VTech | VCS752 |
| VCS754 | |
| VSP600 | |
| VSP715 | |
| VSP725 | |
| VSP726 | |
| VSP735 | |
| Yealink | VP series |
| SIP-T21P D | |
| SIP-T56A |
Not Supported
| Manufacturer | Model |
|---|---|
| Avaya | Partner series |
| Cisco | Unified IP Phone 6000 series |
| Unified IP Phone 7000 series | |
| Mitel | 5000 series |
| Inter-Tel series | |
| Nortel | All models |
| Panasonic | KX-TGP551 |
| Tadiran | T200 series |
| Vodavi | StarPlus series |
| Vertical series | |
| XBLUE Networks | All models |
(D)iscontinued: This product is no longer sold by the manufacturer and may not receive software updates or manufacturer support.