Support Center

Supported IP Phones

(Revised: May 25, 2021)

VoIP hardware can fall into five support categories at Phone.com:

Supported Sold by Phone.com today or in the past, and still supported by manufacturer. These devices are what we know best.
Accepted Tested and known to work with Phone.com. We can answer many questions about these devices.
Untested Will probably work with Phone.com, but has not been tested. Our ability to provide support is limited.
End-of-Life Accepted on a best-effort basis, but no longer sold nor supported by the manufacturer. Software updates unavailable.
Not Supported Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.

If a device is not listed here, please assume it is untested and contact Customer Support.


Supported

Sold by Phone.com today or in the past, and still supported by manufacturer. These devices are what we know best.

Manufacturer Model Automatic Configuration Available “Secure VoIP” Compatible
Cisco SPA122 D
Supported until May 31, 2025
SPA301 D
Supported until Feb 29, 2024
SPA303 D
Supported until Feb 29, 2024
SPA504G D
Supported until Feb 29, 2024
SPA525G2 D
Supported until Feb 29, 2024
Grandstream HT802
Poly / Polycom RealPresence Trio 8500
RealPresence Trio 8800
SoundStation IP 5000
SoundStation IP 6000
VVX 101 D
Supported until Jan 1, 2026
VVX 150
VVX 201 D
Supported until Jan 1, 2026
VVX 250
VVX 300 D
Supported until Sep 1, 2021
VVX 301 / 311
VVX 350
VVX 400 D
Supported until Sep 1, 2021
VVX 401 / 411
VVX 450
VVX 500 D
Supported until Sep 1, 2021
VVX 501
VVX 600 D
Supported until Sep 1, 2021
VVX 601
Yealink CP860 D
Supported until Feb 18, 2024
CP960
SIP-T19P E2
SIP-T21P E2
SIP-T23G
SIP-T29G D
Supported until Dec 31, 2025
SIP-T42S
SIP-T46S
SIP-T48S
SIP-T52S D
Supported until May 31, 2024
SIP-T53W
SIP-T54S / SIP-T54W
SIP-T58A
W53P
W56P
W60P

Accepted

Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.

Manufacturer Model Automatic Configuration Available
Algo 8028 SIP Doorphone  
8180 SIP Audio Alerter  
Cisco ATA 191 / 192  
IP Phone 6821 / 6841 / 6851
with Multiplatform Firmware
IP Phone 7811 / 7821 / 7832 / 7841 / 7861
with Multiplatform Firmware
IP Phone 8811 / 8831 / 8832 / 8841 / 8845 / 8851 / 8861 / 8865
with Multiplatform Firmware
SPA502G D
Manufacturer support ends Feb 29, 2024
SPA508G D
Manufacturer support ends Feb 29, 2024
SPA509G D
Manufacturer support ends Feb 29, 2024
SPA514G D
Manufacturer support ends Feb 29, 2024
SPA525G D
Manufacturer support ends Feb 29, 2024
Polycom VVX 310 D
Manufacturer support ends Sep 1, 2021
VVX 410 D
Manufacturer support ends Sep 1, 2021
snom PA1
VTech VSP736  
Yealink CP920
SIP-T23P
SIP-T27G
SIP-T27P D
Manufacturer support ends Feb 1, 2023
SIP-T40G / T40P
SIP-T41P D
Manufacturer support ends Apr 1, 2025
SIP-T41S
SIP-T42G D
Manufacturer support ends Apr 1, 2025
SIP-T46G D
Manufacturer support ends Apr 1, 2025
SIP-T48G D
Manufacturer support ends Apr 1, 2025
SIP-T58V (video calls not supported at this time)

Untested

Will probably work with Phone.com, but has not been tested. Our ability to provide support is limited.

Manufacturer Model
Adtran IP 706
IP 712
Avaya IX IP Phones
IX Hospitality Phones
IX Conference Phones
IX Wireless Handsets
Cisco IP Phone 6800 Enterprise Series
IP Phone 7800 Enterprise Series
IP Phone 8800 Enterprise Series
Gigaset / Siemens A series
C series
DX800A
E series
S series
Grandstream BudgeTone series
DP710 / DP715
GXP series
GXV3240
KONNECT “Business Phones” series
Phoenix Audio Quattro MT-305
Polycom KIRK Wireless Server
Ubiquiti UniFi® VoIP series
VTech VCS752
VCS754
VSP600
VSP715
VSP725
VSP726
VSP735
Yealink VP series
SIP-T56A
W41P

End-of-Life

Accepted on a best-effort basis, but no longer sold nor supported by the manufacturer. Software updates unavailable.

Manufacturer Model Automatic Configuration Available “Secure VoIP” Compatible
Aastra 6731i
6737i
6739i
6751i
6753i
6755i
6757i / 6757iCT
9112i
9133i
9143i
9480i / 9480iCT
MBU 400
Grandstream GXP1105
GXV3140
HT702
Linksys SPA841
SPA901
SPA921 / SPA922
SPA941 / SPA942
SPA962
SPA2102
WIP300  
WIP310
Ojo Vision (WG4K)
Panasonic KX-TGP500
KX-TGP550
KX-TGP600
KX-UT113 / KX-UT123
KX-UT133 / KX-UT136
KX-UT248
KX-UT670
KX-UTG200
KX-UTG300
Polycom SoundPoint IP 300 / 301
SoundPoint IP 320
SoundPoint IP 321
SoundPoint IP 330
SoundPoint IP 331
SoundPoint IP 335
SoundPoint IP 430
SoundPoint IP 450
SoundPoint IP 500 / 501
SoundPoint IP 550 / 560
SoundPoint IP 600 / 601
SoundPoint IP 650
SoundPoint IP 670
SoundStation IP 4000
SoundStation IP 7000
VVX 1500
snom 300
320
360
370
820
821
M3
M9
Unidata SQ series
WPU-7700
WPU-7800
Yealink SIP-T19P
SIP-T20P
SIP-T21P
SIP-T22P
SIP-T26P
SIP-T28P
SIP-T32G
SIP-T38G
W52P

Not Supported

Hardware that cannot be used with Phone.com, generally because it requires a proprietary PBX.
We are unable to offer support or guidance.

Manufacturer Model
Allworx 9200 series
9300 series
Avaya Partner series
Cisco Unified IP Phone 6000 series
Unified IP Phone 7000 series
Mitel 5000 series
Inter-Tel series
Nortel All models
Panasonic KX-TGP551
Tadiran T200 series
Vodavi StarPlus series
Vertical series
XBLUE Networks All models

(D)iscontinued:
This product is no longer sold by the manufacturer, but software updates will continue for a time.

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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