Support Center

Supported IP Phones

(Revised: Jul 31, 2019)

VoIP hardware can fall into four support categories at Phone.com:

  1. Supported: Sold by Phone.com today (or discontinued but still receives support). These devices are what we know best.
  2. Accepted: Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
  3. Untested: Will probably work with Phone.com, but has not been tested. We can only provide limited support.
  4. Not Supported: Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.

If a device is not listed here, please assume it is untested and contact Customer Support.

Supported

ManufacturerModelAutomatic Configuration Available“Secure VoIP” Compatible
CiscoIP Phone 7821 / 7841 with Multiplatform Firmware
Product ID must include “3PW,” “3PCC,” or “MPP”
IP Phone 8841 / 8851 / 8861 with Multiplatform Firmware
Product ID must include “3PW,” “3PCC,” or “MPP”
SPA122
SPA301 D
Supported until 29 Feb 2024
SPA303 D
Supported until 29 Feb 2024
SPA504G D
Supported until 29 Feb 2024
SPA525G2 D
Supported until 29 Feb 2024
GrandstreamHT702 D
HT802
LinksysSPA2102 D
Supported until 30 Sep 2019
 
PolycomSoundPoint IP 335 D
Supported until 31 Dec 2019
SoundPoint IP 450 D
Supported until 31 Dec 2019
SoundStation IP 5000
SoundStation IP 6000
SoundStation IP 7000
VVX 101
VVX 201
VVX 300D / 301 / 311
VVX 400D / 401 / 411
VVX 500D / 501
VVX 600D / 601
YealinkCP860 D
CP960
SIP-T19P D
SIP-T19P E2
SIP-T21P E2
SIP-T23G
SIP-T29G
SIP-T42S
SIP-T46S
SIP-T48S
SIP-T52S D
SIP-T53W
SIP-T54S / SIP-T54W
SIP-T58A
W52P
W53P
W56P
W60P

Accepted

ManufacturerModelAutomatic Configuration Available
Aastra6731i D
6739i D
6755i D
6757i / 6757iCT D
9143i D
Algo8028 SIP Doorphone 
8180 SIP Audio Alerter 
CiscoIP Phone 6821 / 6841 / 6851 with Multiplatform Firmware
Product ID must include “3PW,” “3PCC,” or “MPP”
IP Phone 7811 / 7832 / 7861 with Multiplatform Firmware
Product ID must include “3PW,” “3PCC,” or “MPP”
IP Phone 8811 / 8831 / 8832 / 8845 / 8865 with Multiplatform Firmware
Product ID must include “3PW,” “3PCC,” or “MPP”
SPA502G D
SPA508G D
SPA509G D
SPA514G D
SPA525G D
GrandstreamGXP1105 
GXV3140 
LinksysSPA841 D
SPA901 D 
SPA921 D
SPA922 D
SPA941 D
SPA942 D
SPA962 D
WIP300 D 
WIP310 D
OjoVision (WG4K) D 
PanasonicKX-TGP500 D
KX-TGP550 D
KX-TGP600
KX-UT113 / KX-UT123
KX-UT133 / KX-UT136
KX-UTG200
KX-UTG300
PolycomSoundPoint IP 300 / 301 D
SoundPoint IP 320 / 330 D
SoundPoint IP 321 / 331 D
SoundPoint IP 430 D
SoundPoint IP 500 / 501 D
SoundPoint IP 550 / 560 D
SoundPoint IP 600 / 601 D
SoundPoint IP 650 D
SoundPoint IP 670 D
SoundStation IP 4000 D
VVX 310 D
VVX 410 D
VVX 1500
snom300
320
360 / 370
820 / 821
m3
m9
PA1
UnidataWPU-7800 
VTechVSP736 
YealinkCP920
SIP-T20P D
SIP-T22P D
SIP-T23P
SIP-T26P D
SIP-T27G / T27P
SIP-T28P D
SIP-T32G D
SIP-T38G D
SIP-T40G / T40P
SIP-T41P / T41S
SIP-T42G
SIP-T46G
SIP-T48G
SIP-T58V (video calls not supported at this time)

Untested

ManufacturerModel
Aastra6737i D
6751i D
6753i D
9112i D
9133i D
9480i / 9480iCT D
MBU 400
AdtranIP 706
IP 712
Allworx9202
9212
CiscoIP Phone 6800 Enterprise Series
Products where PID does not contain “3PW,” “3PCC,” or “MPP”
IP Phone 7800 Enterprise Series
Products where PID does not contain “3PW,” “3PCC,” or “MPP”
IP Phone 8800 Enterprise Series
Products where PID does not contain “3PW,” “3PCC,” or “MPP”
Gigaset / SiemensA series
C series
DX800A
E series
S series
GrandstreamBudgeTone series
DP710 / DP715
GXV3240
KONNECT“Business Phones” series
PanasonicKX-UT248
KX-UT670
Phoenix AudioQuattro MT-305
PolycomKIRK Wireless Server
UbiquitiUniFi® VoIP series
UnidataSQ series
WPU-7700
VTechVCS752
VCS754
VSP600
VSP715
VSP725
VSP726
VSP735
YealinkVP series
SIP-T21P D
SIP-T56A

Not Supported

ManufacturerModel
AvayaPartner series
CiscoUnified IP Phone 6000 series
Unified IP Phone 7000 series
Mitel5000 series
Inter-Tel series
NortelAll models
PanasonicKX-TGP551
TadiranT200 series
VodaviStarPlus series
Vertical series
XBLUE NetworksAll models

 
 
 


(D)iscontinued: This product is no longer sold by the manufacturer and may not receive software updates or manufacturer support.

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