Support Center

Supported IP Phones

(Revised: Nov 19, 2019)

VoIP hardware can fall into four support categories at Phone.com:

  1. Supported: Sold by Phone.com today, or no longer sold but still supported by manufacturer. These devices are what we know best.
  2. Accepted: Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
  3. Untested: Will probably work with Phone.com, but has not been tested. We can provide only limited support.
  4. Not Supported: Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.

If a device is not listed here, please assume it is untested and contact Customer Support.

Supported

ManufacturerModelAutomatic Configuration Available“Secure VoIP” Compatible
CiscoIP Phone 7821 / 7841
with Multiplatform Firmware
IP Phone 8841 / 8851 / 8861
with Multiplatform Firmware
SPA122
SPA301 D
Supported until Feb 29, 2024
SPA303 D
Supported until Feb 29, 2024
SPA504G D
Supported until Feb 29, 2024
SPA525G2 D
Supported until Feb 29, 2024
GrandstreamHT702 D
HT802
PolycomSoundPoint IP 335 D
Supported until Dec 31, 2019
SoundPoint IP 450 D
Supported until Dec 31, 2019
SoundStation IP 5000
SoundStation IP 6000
SoundStation IP 7000
VVX 101
VVX 201
VVX 300D / 301 / 311
VVX 400D / 401 / 411
VVX 500D / 501
VVX 600D / 601
YealinkCP860 D
Supported until Feb 18, 2024
CP960
SIP-T19P D
Supported until Sep 30, 2020
SIP-T19P E2
SIP-T21P E2
SIP-T23G
SIP-T29G
SIP-T42S
SIP-T46S
SIP-T48S
SIP-T52S D
SIP-T53W
SIP-T54S / SIP-T54W
SIP-T58A
W52P D
Supported until Jul 1, 2020
W53P
W56P
W60P

Accepted

ManufacturerModelAutomatic Configuration Available
Aastra6731i D
6739i D
6755i D
6757i / 6757iCT D
9143i D
Algo8028 SIP Doorphone 
8180 SIP Audio Alerter 
CiscoIP Phone 6821 / 6841 / 6851
with Multiplatform Firmware
IP Phone 7811 / 7832 / 7861
with Multiplatform Firmware
IP Phone 8811 / 8831 / 8832 / 8845 / 8865
with Multiplatform Firmware
SPA502G D
SPA508G D
SPA509G D
SPA514G D
SPA525G D
GrandstreamGXP1105 
GXV3140 
LinksysSPA841 D
SPA901 D
SPA921 D
SPA922 D
SPA941 D
SPA942 D
SPA962 D
SPA2102 D
Support ended Sep 30, 2019
WIP300 D 
WIP310 D
OjoVision (WG4K) D 
PanasonicKX-TGP500 D
KX-TGP550 D
KX-TGP600
KX-UT113 / KX-UT123
KX-UT133 / KX-UT136
KX-UTG200
KX-UTG300
PolycomSoundPoint IP 300 / 301 D
SoundPoint IP 320 / 330 D
SoundPoint IP 321 / 331 D
SoundPoint IP 430 D
SoundPoint IP 500 / 501 D
SoundPoint IP 550 / 560 D
SoundPoint IP 600 / 601 D
SoundPoint IP 650 D
SoundPoint IP 670 D
SoundStation IP 4000 D
VVX 310 D
VVX 410 D
VVX 1500
snomPA1
UnidataWPU-7800 
VTechVSP736 
YealinkCP920
SIP-T20P D
Supported until Jan 1, 2020
SIP-T22P D
Supported until Dec 31, 2020
SIP-T23P
SIP-T26P D
Supported until Dec 31, 2020
SIP-T27G
SIP-T27P D
Supported until Feb 1, 2023
SIP-T28P D
Supported until Dec 31, 2020
SIP-T32G D
Supported until Jun 30, 2020
SIP-T38G D
Supported until Jun 30, 2020
SIP-T40G / T40P
SIP-T41P / T41S
SIP-T42G
SIP-T46G
SIP-T48G
SIP-T58V (video calls not supported at this time)

Untested

ManufacturerModel
Aastra6737i D
6751i D
6753i D
9112i D
9133i D
9480i / 9480iCT D
MBU 400
AdtranIP 706
IP 712
Allworx9202
9212
CiscoIP Phone 6800 Enterprise Series
IP Phone 7800 Enterprise Series
IP Phone 8800 Enterprise Series
Gigaset / SiemensA series
C series
DX800A
E series
S series
GrandstreamBudgeTone series
DP710 / DP715
GXV3240
KONNECT“Business Phones” series
PanasonicKX-UT248
KX-UT670
Phoenix AudioQuattro MT-305
PolycomKIRK Wireless Server
snom300 D
Support ended Dec 2018
320 D
Support ended Dec 2018
360 D
Support ended Dec 2013
370 D
Support ended Dec 2018
820 D
Support ended Dec 2013
821 D
Support ended Jun 2017
M3 D
M9 D
Support ended Dec 2016
UbiquitiUniFi® VoIP series
UnidataSQ series
WPU-7700
VTechVCS752
VCS754
VSP600
VSP715
VSP725
VSP726
VSP735
YealinkVP series
SIP-T21P D
SIP-T56A

Not Supported

ManufacturerModel
AvayaPartner series
CiscoUnified IP Phone 6000 series
Unified IP Phone 7000 series
Mitel5000 series
Inter-Tel series
NortelAll models
PanasonicKX-TGP551
TadiranT200 series
VodaviStarPlus series
Vertical series
XBLUE NetworksAll models

 
 
 


(D)iscontinued: This product is no longer sold by the manufacturer and may not receive software updates or manufacturer support.

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