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FAQ’s about toll free numbers or 800 phone numbers with Phone.com

How can toll free numbers or 800 numbers boost my business?

Since a toll free number is a number that is free to call, your clients and customers receive an added service and calling your company becomes a zero-cost experience from any area code. 800 numbers also give your business instant credibility since a toll free number is something most larger companies have. Not to mention it doesn’t cost a penny more to add one to your plan. Sounds like a no-brainer to us! Search for your number today and select from thousands of numbers.

To learn more about adding Toll Free Numbers or 800 numbers Support Center here.

Would an 800 number help my business grow?
How do I decide on a 800 number?

How do I choose a toll free number?

We’ve made that process as simple as a browse and a click. All you need to do is add a toll free number to your plan in your Phone.com account settings. You will be able to select from the list of available toll-free numbers.

Learn more about how to add toll free numbers at our Support Center by clicking here.

Do toll free numbers add additional fees to my service?

Toll free numbers do not cost extra. Customers can reach out to you on your Toll free number and you are billed based on your original plan pricing. Note that there are additional charges for toll free calls when those calls originate from Canada ($0.05/min) or from pay phones ($0.99/call).

For more about adding a toll free number visit our Support Center here.

Are there extra fees for toll free numbers?
Add current toll free numbers to Phone.com account

How do I add my existing toll free numbers to my Phone.com account?

If you have a toll free number that your customers already know, we’re sure you’ll want to keep it. Bring your number to Phone.com!

Transferring your existing toll-free number is simple. Just submit a transfer request and provide proof that the number is yours. We’ll take care of the rest! Before you transfer though it’s very important that you don’t cancel service with your current provider until your number transfer is complete.

Visit our Support Center for more on this topic by clicking here.

What’s the difference between 800 phone numbers and vanity numbers?

Phone.com offers a variety of toll-free and vanity numbers types to enhance your plan.

An 800 phone numbers is a toll free number that offers free calling for the caller. The cost of the call is charged instead to the toll-free numbers’ owner.

Vanity numbers are great because they’re easy to remember and they spell out something that means something that is meaningful to your business, for example, 1-800-POPCORN or 1-800-GET-INFO.

We offer two types of vanity numbers:

  • Vanity Local: These numbers use local area codes and the caller pays for the call if it is long distance.
  • Vanity Toll-free: These numbers use toll-free prefixes like 800 or 888, and calls to the number are free for the caller.

The difference between 800 numbers and vanity numbers