CMS Compliant Phone Service
Phone Service for TLC Insurance Group Agents
Phone.com is delighted to partner with TLC Insurance Group. Our Pro Plan offers TLC Insurance Group agents an ideal, ready-to-use solution for meeting CMS call recording mandates, including 10-year data retention.
Standard pricing for our Pro Plan is $40 per month, but we are offering TLC Insurance Group agents the discounted rate of just $25.99* per month.
You can choose a local, toll-free, or custom phone number or transfer your existing number.
(Don’t forget to request your required Business Associate Agreement.)
*Applicable federal and state taxes and regulatory fees will be added.
- We offer a 30-day money-back guarantee
The Business Phone Service that keeps you connected
Seamlessly call, text, meet and collaborate from anywhere on any device.
Manage like a pro
Effortlessly manage your calls, messages, team members, numbers and devices.
Call Logs, Recording and Analytics.
Get insight into business operations with advanced reporting and data analysis.
Office Hour Schedules
Route calls differently based on your business hours, adjusting for when you're available to take calls.
Work at a desk or on the go
With Phone.com, you’ll never miss a business call or text, no matter where you are.
Conference and IP Desk Phones
Affordable, reliable desk phones to equip any modern office or home workspace
Browser and Mobile Apps
You can access your business phone system features on any device.
Transform Your Business with Seamless Communication Solutions
Upgrade your communication game with cutting-edge business phone systems! Discover how seamless connectivity, advanced features, and scalable solutions can transform the way your team collaborates and serves customers. Stay connected, stay productive—watch now to learn more!
Everything you need to elevate your business communications
A business phone system you can trust
Our award-winning business phone system is trusted by more than 50,000 customers. Our team of experts is standing by to help any time you need it.
Frequently Asked Questions
You can set Phone.com to automatically record all calls, or you can choose to initiate call recording manually on select calls.
To help customers comply with regulations regarding consent for call recording, Phone.com includes a beep to signify to callers that the call is being recorded. You can turn this feature off if you want to gain consent in another way. Many customers include a statement about call recording in their greeting message.
As long as you remain a customer, our Pro plan includes 10-year data retention. The following data is stored:
- Call Logs
- Call Recordings
- Voicemail messages and transcriptions
- Faxes
- Text messages
If you leave Phone.com, you are responsible for downloading and storing any data you wish to retain.
No. You will be enrolled in a month-to-month plan, you can cancel any time.
Like others in the industry, Phone.com must bill customers under the laws and regulations set in place by tax authorities and regulatory agencies, including federal, state, and local regulators. These jurisdictions and agencies assess taxes, fees, and surcharges for telecommunications-related services and programs that solution providers, including Phone.com, are obligated to collect from customers and remit to these agencies. There are also some surcharges that telephone-related services providers are permitted, but not required to pass through to customers.
Taxes and fees that impact the telecommunications industry are frequently adjusted, based on your location, and subject to change without notice. If new or different taxes, surcharges, or fees are imposed on Phone.com, we will include those adjustments in applicable billings.
Detailed information is available on the Federal Communications Commission (FCC) website.
Yes, you can transfer an existing landline or VoIP number to Phone.com. Choose the Transfer a Number option during checkout. You’ll get a temporary number to use while the transfer is processed.
Phone.com’s solution allows you to send and receive text and image messages using your business phone number. The US wireless carriers have implemented registration requirements, limitations and fees for outbound text messages to their customers. Customers who wish to use Phone.com for text messaging will need to register and accept these additional fees. Learn more. Phone.com’s service is intended for conversational text messaging. Bulk or high-volume SMS is available at an additional cost.
Our team of unified communications experts is standing by to help answer any questions and determine if Phone.com is the right fit. Provide your contact information, and one of our team members will reach out, or you can call us at 877-746-6310.
ProSIM leverages the dual SIM capabilities of modern phones to add a business line that uses the cellular voice network, removing the need for a special app and maximizing call quality
With ProSIM, you get all the unified communication features of the Phone.com service using the native dialer on your mobile phone, which is far more natural than a mobile app.
ProSIM can be added to any phone number for just $10 per month. The first month is free.
Yes. Phone.com voice and video meetings are HIPAA compliant and we will gladly execute a BAA for Business Associates or Covered Entities. You can request your BAA from this page.
Important Details and Disclaimers
- Applicable federal and state taxes and fees will be added to your monthly invoice.
Pooled and unlimited plans include calls to the United States and many area codes in Canada. Click here for international rates.
- The 30-day money-back guarantee applies to user fees only. Premium phone numbers and hardware are excluded.
- The US wireless carriers have implemented registration requirements and fees for outbound text messages to their customers. Customers that wish to use Phone.com for text messaging will need to register and accept these additional fees. Learn more.
- All plans are subject to fair use restrictions on voice, text, and video. For more information refer to the Terms of Service. Business SMS is limited to Person-to-Person SMS, only. Application-to-Person SMS is available at an additional cost.
- In order to protect against international dialing fraud, international calling must be enabled for your account by our support team. In some cases, a $200 deposit may be required before international dialing is enabled.