Support Center

Video Conferencing

How can I select an installed webcam or microphone to be used with the application?

How can I select an installed webcam or microphone to be used with the application?

When the video conference loads, you will see a small camera icon in the address bar. Click on this icon…

What operating systems support WebRTC?

Mac, Linux, Windows, Android (Chrome and Firefox browsers), Chrome OS.

What browsers are supported?

Chrome, Firefox, and Opera support Phone.com Video Conferencing out of the box. Internet Explorer will prompt you to download an…

What is the maximum number of users on a video conference?

The maximum number of attendees for Phone.com Video Meetings depends on your plan. The maximum number of video attendees for…

I hear feedback or echoes when I talk or when others talk. What can I do to get rid of that?

Feedback can be caused when sounds loop through multiple microphones. To overcome feedback, users who aren’t speaking can mute their…

What kind of camera, microphone and speaker can I use for video conferencing?

If you’re using a laptop, tablet or phone to access Video Meetings, the built-in camera, microphone and speaker can be…

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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