Support Center

Video Conferencing

How can I select an installed webcam or microphone to be used with the application?

How can I select an installed webcam or microphone to be used with the application?

When the video conference loads, you will see a small camera icon in the address bar. Click on this icon…

Do you have an iOS application I can use to connect to the video conference?

Yes, the Phone.com app has video conferencing built in. To download the app, click here.

What operating systems support WebRTC?

Mac, Linux, Windows, Android (Chrome and Firefox browsers), Chrome OS.

What browsers are supported?

Chrome, Firefox, and Opera support Phone.com Video Conferencing out of the box. Internet Explorer will prompt you to download an…

What is the maximum number of users on a video conference? What about users who call in?

The maximum number of users on any video conference is 25. Up to 250 users can dial in to the…

I hear feedback or echoes when I talk or when others talk. What can I do to get rid of that?

Feedback can be caused when sounds loop through multiple microphones. To overcome feedback, users who aren’t speaking can mute their…

What kind of camera, microphone and speaker can I use for video conferencing?

If you’re using a laptop, tablet or phone to access Video Conferencing, the built-in camera, microphone and speaker can be…

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