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Billing

Transferring Your Number to Another Provider

Contact the winning provider to start the port out process. Provide them with the exact information on your Phone.com account…

Canceling Your Services

We’d be sad to see you go! Of course, we would like to hear how you liked our service or what…

Adding a New Payment Method to Your Account

When you signed up for your Phone.com service, you identified a credit card to use for one-time and monthly payments.…

I Have Minute Overages on My Bill but Thought I Was on the Unlimited Plan. How Can I Fix This?

On your monthly invoice, you will see a line item for Additional Usage. This charge includes minutes that are in excess…
What Taxes and Fees Are Charged on My Phone.com Service?

What Taxes and Fees Are Charged on My Phone.com Service?

Phone.com is regulated by the FCC as an Interconnected VoIP Carrier, which obliges us to collect certain taxes and fees. Taxes…

Live Chat Support

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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