I came across this article last week and feel like it was written just for me to share with you. Maribel Lopez writes 4 points that directly apply to Phone.com and business class VOIP service. Then Ryan Faas includes 5 more points with his post about Maribel’s.
I agree with all of them, you can go back and read both of theirs but I’m bunching them together.
The premise is talking about SaaS or Software as a Service.
“There are several significant and attractive advantages to using a cloud service as your approach to mobile management, particularly for small businesses.
Business technology analyst Maribel Lopez highlighted four of these advantages recently.
- Functionality for a simple monthly fee – In cloud models, service is provided for a regular monthly fee without needing to consider costs involved expanding infrastructure or extending licensing.
- Try before you buy – Since cloud solutions don’t require you to purchase and configure hardware (in some cases) or software, companies can get a solid test drive with very little expense and effort.
- No need for patch and update management – Any updates are provided as part of a cloud service and handled by the vendor itself. IT doesn’t need to be concerned with downloading, vetting, or installing updates.
- No need to buy and install extra components/upgrades for new devices – IT departments don’t need to worry about buying/licensing and installing new components in order to support and manage new devices or mobile OSes as they enter the market and the mix of devices used within an organization.”
In addition to what Maribel says Ryan has his own points.
- Easy and relatively unlimited scalability – Cloud services aren’t limited by on-premise infrastructure. As an organization’s needs grow, there’s no concern about adding servers or other hardware and infrastructure resources. So long as a corporate wireless network can support the additional devices, expansion is a simple and (a mostly) hands off affair.
- No need for existing enterprise infrastructure – Most on-premise technologies require some level of existing infrastructure be it an Active Directory forest, physical or virtual servers to run the software, or anything else. Cloud-based mobile management can integrate with such systems, but it doesn’t need to, which makes it an excellent option for small or growing businesses.
- No lock-in to a specific service or solution – Since there’s minimal hardware, software infrastructure involved with a cloud service, there’s no sense of being locked into a specific solution because of investment in it. As a result organizations can switch providers and solutions with little economic impact if and when they feel it’s necessary.
- Ease of setup and limited system requirements – Cloud service setup tends to be much simpler and less expensive than setting up on-premise solutions. There’s rarely major system requirements beyond a Mac, PC, or mobile device that can log into a web-based dashboard.
Cloud solutions… offer a range of solid options that make them well worth considering by most companies looking to capitalize on the boom.”
I don’t mention this often but Phone.com offers a 30 day money back guarantee of our service. You can get a temporary phone number and you can set up your menus, call routing, call recording, voicemail and other features to make sure what we offer is for you. When you decide to go with us we can port your current number or multiple numbers right over including toll free numbers, cell phone numbers and other VOIP numbers besides of course a traditional telco phone number. There’s nothing any big telco can do that we can’t, plus you’ll get our award winning customer service that’s available 24/7, 365 days every year. Plus we’re available on Facebook and Twitter for you.