Support Center

Setting Up Extension-based Logins On Your Account

If your organization has grown to the point where it becomes hard to manage settings for each staff member, consider letting your users manage their own extensions.

Staff members can log into Phone.com using credentials that allow them to view and manage greetings, conferencing, faxes, voicemail and other features for their extensions only.

Users log into their extension-based settings using the following Phone.com credentials:

  • Ten-digit phone number (no spaces or punctuation)
  • Phone.com extension number
  • Voicemail password

This gives staff the freedom to manage their own settings without affecting features that are defined at an organizational level.

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