Support Center

Phone.com Applications Overview

The Phone.com product suite is made up of five applications that all work together to provide a seamless communications experience for our clients. This article describes each of them. More details are available in the support content for each app.

My.Phone.com

 

My.Phone.com is the day-to-day Phone.com communications portal for all users, including NxT and classic users. It works in any modern browser, but note that web calling does not work in Safari.

Login to My.Phone.com

 

The Configure App (Configure.Phone.com)

The Configure App, which lives at Configure.Phone.com is the account, number, and company settings management app for NxT administrative users.  It also works on any browser, including mobile browsers.

 

Login to the Configure App.

 

The Control Panel

The Control Panel is the advanced settings application for all Phone.com administrators and Classic extension-based users.  It is used for advanced configuration such as, menus, call logs, call tagging, etc.

 

Log in to the Control Panel.

 

Mobile Apps

All Phone.com users can install and use our iOS or Android apps.

 

Download mobile apps.

 

Desktop App  (Also known as Communicator)

All Phone.com users can download and use the desktop app and use the desktop app for web calling, voicemail management, and text messaging. However, all of this functionality is also available in My.Phone.com, which does not require a download.

 

Download the desktop app for Windows or Mac.

Get help logging into any Phone.com application.

Chat Support

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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