Support Center

Video Conferencing

Collaborate face-to-face with Phone.com Video Meetings.

Choose between three feature-packed plans.

Features

  • Plans include between 10 and 100 maximum participants
  • Unlimited meeting duration (Acceptable use limits apply)
  • Screen sharing
  • Document sharing
  • Chat
  • Moderator controls
  • Encryption
  • Branded meeting room
  • Personalized greeting
  • Phone, chat, & email Support

Minimum Requirements

  • Chrome

Getting Started

Phone.com Video Meeting is available as an add-on to all Phone.com plans.

To turn on Phone.com Video Meeting for your account, please login to your account at Phone.com. Click on “Configure” and scroll down until you see “Video Meeting” and click on Manage Users. You’ll pay one low fee per host each month.

Concurrent Users

The maximum number of video attendees for the base plan is 10. The Plus plan allows up to 25 video participants, and the Pro plan accommodates up to 100 video attendees.

The maximum number of concurrent video feeds is 10 for the base plan, 15 for the Plus plan, and 30 for the Pro plan.

Inviting Others

Once you’ve logged into your personal meeting room, you will find a link on the top right-hand side of the screen. Simply email this link to invite others to join your meeting.

FAQs

What are the technical requirements to use video conferencing?

Any computer that can run the latest version of Chrome should have no issues with Phone.com Video Conferencing.

What kind of camera, microphone, and speaker can I use for video conferencing?

If you’re using a laptop, tablet or phone to access Video Conferencing, the built-in camera, microphone and speaker can be used if available. If you’re on a desktop or a laptop without a built-in camera, any commercially available webcam will work. For best results, choose an HD webcam.

Most webcams come with built-in microphones that can be used, but any microphone that can connect to your computer should work. Alternatively, you can use a phone to dial into the audio portion of the conference. When using the phone, you also should use the disconnect from the audio option in the menu.

Any speakers that can connect to your computer should work for sound as well.

Do I pay a monthly fee or per user per minute?

The base plan for Video Meetings is only $4.99 per month for each meeting host. There are no per-minute fees and there is no charge for attendees.

Can I use this conferencing to give a video webinar?

Phone.com Video Conferencing was not developed for webinars and it is missing some of the functionality of traditional webinar solutions. However, you can use the Director mode to control what users see and share your screen with the number of attendees allowed by your plan.

Can I share my screen?

Yes, if you have joined the meeting from a PC with a browser. You can not share your screen from a mobile phone, but you can see the screens of others who are sharing.

What browsers are supported?

Chrome.

Chat Support

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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