Support Center

Supported IP Phones

(Revised: Feb 23, 2020)

VoIP hardware can fall into four support categories at Phone.com:

  1. Supported: Sold by Phone.com today, or no longer sold but still supported by manufacturer. These devices are what we know best.
  2. Accepted: Will work with Phone.com and has been tested by our team. We can answer many questions about these devices.
  3. Untested: Will probably work with Phone.com, but has not been tested. We can provide only limited support.
  4. Not Supported: Hardware that cannot be used with Phone.com. We are unable to offer support or guidance.

If a device is not listed here, please assume it is untested and contact Customer Support.

Supported

Manufacturer Model Automatic Configuration Available “Secure VoIP” Compatible
Cisco IP Phone 7821 / 7841
with Multiplatform Firmware
IP Phone 8841 / 8851 / 8861
with Multiplatform Firmware
SPA122
SPA301 D
Supported until Feb 29, 2024
SPA303 D
Supported until Feb 29, 2024
SPA504G D
Supported until Feb 29, 2024
SPA525G2 D
Supported until Feb 29, 2024
Grandstream HT702 D
HT802
Polycom SoundPoint IP 335 D
Supported until Dec 31, 2019
SoundPoint IP 450 D
Supported until Dec 31, 2019
SoundStation IP 5000
SoundStation IP 6000
SoundStation IP 7000
VVX 101
VVX 201
VVX 300 D
Supported until Sep 1, 2021
VVX 301 / 311
VVX 400 D
Supported until Sep 1, 2021
VVX 401 / 411
VVX 500 D
Supported until Sep 1, 2021
VVX 501
VVX 600 D
Supported until Sep 1, 2021
VVX 601
Yealink CP860 D
Supported until Feb 18, 2024
CP960
SIP-T19P D
Supported until Sep 30, 2020
SIP-T19P E2
SIP-T21P E2
SIP-T23G
SIP-T29G
SIP-T42S
SIP-T46S
SIP-T48S
SIP-T52S D
SIP-T53W
SIP-T54S / SIP-T54W
SIP-T58A
W52P D
Supported until Jul 1, 2020
W53P
W56P
W60P

Accepted

Manufacturer Model Automatic Configuration Available
Aastra 6731i D
6739i D
6755i D
6757i / 6757iCT D
9143i D
Algo 8028 SIP Doorphone
8180 SIP Audio Alerter
Cisco IP Phone 6821 / 6841 / 6851
with Multiplatform Firmware
IP Phone 7811 / 7832 / 7861
with Multiplatform Firmware
IP Phone 8811 / 8831 / 8832 / 8845 / 8865
with Multiplatform Firmware
SPA502G D
SPA508G D
SPA509G D
SPA514G D
SPA525G D
Grandstream GXP1105
GXV3140
Linksys SPA841 D
SPA901 D
SPA921 D
SPA922 D
SPA941 D
SPA942 D
SPA962 D
SPA2102 D
Support ended Sep 30, 2019
WIP300 D
WIP310 D
Ojo Vision (WG4K) D
Panasonic KX-TGP500 D
KX-TGP550 D
KX-TGP600
KX-UT113 / KX-UT123
KX-UT133 / KX-UT136
KX-UTG200
KX-UTG300
Polycom SoundPoint IP 300 / 301 D
SoundPoint IP 320 / 330 D
SoundPoint IP 321 / 331 D
SoundPoint IP 430 D
SoundPoint IP 500 / 501 D
SoundPoint IP 550 / 560 D
SoundPoint IP 600 / 601 D
SoundPoint IP 650 D
SoundPoint IP 670 D
SoundStation IP 4000 D
VVX 150
VVX 250
VVX 310 D
Supported until Sep 1, 2021
VVX 350
VVX 410 D
Supported until Sep 1, 2021
VVX 450
VVX 1500
snom PA1
Unidata WPU-7800
VTech VSP736
Yealink CP920
SIP-T20P D
Supported until Jan 1, 2020
SIP-T22P D
Supported until Dec 31, 2020
SIP-T23P
SIP-T26P D
Supported until Dec 31, 2020
SIP-T27G
SIP-T27P D
Supported until Feb 1, 2023
SIP-T28P D
Supported until Dec 31, 2020
SIP-T32G D
Supported until Jun 30, 2020
SIP-T38G D
Supported until Jun 30, 2020
SIP-T40G / T40P
SIP-T41P / T41S
SIP-T42G
SIP-T46G
SIP-T48G
SIP-T58V (video calls not supported at this time)

Untested

Manufacturer Model
Aastra 6737i D
6751i D
6753i D
9112i D
9133i D
9480i / 9480iCT D
MBU 400
Adtran IP 706
IP 712
Allworx 9202
9212
Avaya IX IP Phones
IX Hospitality Phones
IX Conference Phones
IX Wireless Handsets
Cisco IP Phone 6800 Enterprise Series
IP Phone 7800 Enterprise Series
IP Phone 8800 Enterprise Series
Gigaset / Siemens A series
C series
DX800A
E series
S series
Grandstream BudgeTone series
DP710 / DP715
GXV3240
KONNECT “Business Phones” series
Panasonic KX-UT248
KX-UT670
Phoenix Audio Quattro MT-305
Polycom KIRK Wireless Server
snom 300 D
Support ended Dec 2018
320 D
Support ended Dec 2018
360 D
Support ended Dec 2013
370 D
Support ended Dec 2018
820 D
Support ended Dec 2013
821 D
Support ended Jun 2017
M3 D
M9 D
Support ended Dec 2016
Ubiquiti UniFi® VoIP series
Unidata SQ series
WPU-7700
VTech VCS752
VCS754
VSP600
VSP715
VSP725
VSP726
VSP735
Yealink VP series
SIP-T21P D
SIP-T56A

Not Supported

Manufacturer Model
Avaya Partner series
Cisco Unified IP Phone 6000 series
Unified IP Phone 7000 series
Mitel 5000 series
Inter-Tel series
Nortel All models
Panasonic KX-TGP551
Tadiran T200 series
Vodavi StarPlus series
Vertical series
XBLUE Networks All models

 


(D)iscontinued: This product is no longer sold by the manufacturer and may not receive software updates or manufacturer support.

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También se habla español

Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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