Why Do My Calls Sound Choppy?

If your calls sound choppy or words get dropped regularly, it usually means you don’t have enough bandwidth between your network and Phone.com’s servers. File transfers, streaming video or other heavy network activity can adversely affect your call quality. Limit heavy Internet use during VoIP calls if you experience this problem.

You can test your network performance at our VoIP Phone Service Test page.

Chat Support

Related Support Articles

User Phones

Learn about User Phones:   1.  FAQ What are User phones? User phones are the physical devices that are assigned…

Delete a Phone Number

1.  FAQ What is the “Delete Number” Feature? Delete number is an option that allows customer administrators with access to…

Company Business Hours

Learn all about Business Hours: FAQ Company Business Hours Holidays Other Custom Days and Hours Main Company Number Voice Line Overview…

También se habla español

Usted puede contactarnos via telefónica al numero +1.800.998.7087, o submitir una solicitud de soporte o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

Compare Phones