Support Center

Canceling Your Services

We’d be sad to see you go!

Of course, we would like to hear how you liked our service or what we could do to keep you with us! Please contact Customer Loyalty  at 1-877-472-9245 to discuss account options.

Keep in mind! When you cancel your service, you will no longer be able to access your Inbox for voicemail, call logs, SMS messages or faxes. You will also lose any greeting and hold-music files, so please download those before canceling.

Finally, if you cancel your phone service, you will lose access to your phone number and not be able to transfer it to another service. To transfer your phone number, your service must be active with

In order to cancel your service please Call our Customer Loyalty Department at 1-877-472-9245 or simply log into your account:

  1. Click on Configure and click Manage Settings.
  2. Scroll to the bottom of the page and click Cancel Account.
  3. Select a reason for cancellation, then click Cancel All Services and OK.

Your service is cancelled, and your account and all data will be lost.

We thank you for being a customer of and hope we’ll be able to serve you in the future.

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Usted puede contactarnos via telefónica al numero +1.800.998.7087, o via email a, o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

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