Support Center

Where Can I Download Your Softphone for My Laptop or Desktop Computer?

To use the Communicator softphone, you will need to complete the following steps:

  1. Download and install the Communicator software on your computer
  2. Create a dedicated extension in your account to use for Communicator
  3. Find and use your unique Communicator username and password to log into Communicator

Downloading the Communicator Software

You can download the latest version of Communicator for either Windows or Mac OS on the website. Install the software.

Create an Extension for Communicator

  1. Mouse over Configure and click Add a User/Extension.
  2. Click Communicator.
  3. After reading the information on the page, click By checking the box shown and then click Add Communicator. On the Basket Contents page, click Confirm Order.

Find and Use Your Communicator Credentials

  1. Mouse over Configure and click Manage Users & Extensions.
  2. Click Edit for the new Communicator extension that you have just added.
  3. Make a note of the username and password for your Communicator extension, found under View Login Info to the right of your page.
  4. Launch Communicator and enter the username and password that you just noted. Click Remember details if you don’t want to sign in every time you use Communicator.
  5. Click Login.

You are ready to start using the Communicator softphone.

Live Chat Support

Related Support Articles

How Do I Connect My Mobile Phone to

There are a number of ways to use our phone service on your mobile phone. The most common, is to download our…

I Have Minute Overages on My Bill but Thought I Was on the Unlimited Plan. How Can I Fix This?

On your monthly invoice, you will see a line item for Additional Usage. This charge includes minutes that are in excess…

What's the Difference Between a Regular and an Unlimited Extension?

Your plan includes 300 minutes that are shared among all of your extensions. Any minutes used in addition to that are…

También se habla español

Usted puede contactarnos via telefónica al numero +1.800.998.7087, o via email a, o mediante nuestro servicio de chat en linea, donde nuestro equipo con gusto le asistirá! El servicio está disponible de Lunes a Viernes de 8 am a 6 P.M. tiempo del Pacifico.

Compare Phones