University – How to Upgrade Your Extensions to Unlimited Minutes

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If your business is kicking off you might find yourself needing more minutes to make and receive calls. Instead of having to track your minute usage, why not upgrade your extensions to unlimited minutes?

If you haven’t already done so, please see our new pricing. We now offer competitive unlimited minute rates based on a tiered pricing model. The bigger your business grows, the more you save!

Monthly Unlimited Extension Pricing

  • 1-5: $23.99/month
  • 6-19: $21.99/month
  • 20+: $19.99/month

How to Upgrade Your Extensions to Unlimited Minutes

Please note: All extension upgrades or downgrades are effective immediately.

There are two methods to accomplish this. The first we will cover is via the Change My Plan screen:

  1. Mouse over My Account and select Change My Plan.
  2. Select Show next to Upgrade/Downgrade Extensions.
  3. Select the extension(s) you want to upgrade.
  4. Select Update My Plan.


You can also upgrade your extensions directly in your extension settings using these steps:

  1. Mouse over Configure and select Manage Users & Extensions.
  2. Select Edit next to the extension you want to upgrade.
  3. Select Upgrade to Unlimited Extension.


That’s it for today. See you next Monday for some more knowledge!