Phone.com today introduced a new live call answering service, Live Receptionist, the latest addition to its comprehensive portfolio of cloud-based unified communications (UCaaS) and business phone services.
Staffed by U.S.-based professionals skilled in the nuances of customer service, Live Receptionist helps businesses of all sizes convey professionalism. Available “as-a-service,” this new offering removes the hassle of hiring and on-boarding new personnel, as well as the financial obligations of compensating a full-time, salaried employee to answer phones.
“Live Receptionist maximizes efficiency while keeping overhead low, which is tailor-made for small business owners and entrepreneurs with a small office or virtual addresses, but who might also work remotely or in shared workspaces,” said Ari Rabban, chief executive officer, Phone.com. “First impressions matter, and sometimes you just need a live answer.”