NEWARK, N.J. – March 7, 2017 – Phone.com, a leading provider of business class phone service and collaboration tools, will feature new APIs that integrate with artificial intelligence (AI) personal assistants and customer relationship management (CRM) at the SXSW ff Venture Capital TechBreakfast Showcase.
As hardware from Google, Amazon and others vie for supremacy in the home Internet of Things (IoT) arena, API integration will become even more important. Phone.com will display a working integration with an IoT platform used to place calls through your Phone.com account.
“It’s a logical next step for these devices,” said Phone.com CTO and Executive Vice President Alon Cohen. “Both Amazon and Google are reportedly considering adding phone calls to their devices, but using APIs we can already accomplish this.”
Phone.com will also bring an updated CRM integration demonstration to SXSW. Working with the best and most trusted software partners, Phone.com is giving sales and marketing teams at small and medium businesses a truly integrated phone and CRM solution that makes tracking leads through the sales funnel easy.
“We’ve offered CRM integration in the past through partners, but those were limited integrations that were useful to our users but not ideal for a professional sales organization,” said Phone.com CEO Ari Rabban. “CRM Integration by Phone.com was built from the ground up using our latest APIs to be robust, extensible, customizable and easy to use.”
Like Phone.com’s class-leading business phone service in the cloud, these features are purpose built for the needs of micro-startups and SMBs down to zero employees, yet scalable to grow with your needs.
“We know our customers and each of our feature updates is designed to solve a business problem they have come to us about,” Rabban said. “We’re very excited to have this platform at the SXSW ffVC TechBreakfast Showcase to showcase these new features and explore how they will transform business.”
The SXSW ffVC TechBreakfast Showcase takes place on March 12 at 9 a.m. and features 25 demos, 15 display kiosks, giveaways, a breakfast buffet and thousands of attendees from the fields of software, hardware, robots, nanotech, biotech and more.
Phone.com is a leading cloud communications and business phone service for small businesses and entrepreneurs. Phone.com has been recognized by the INC. 5000 and Deloitte Fast500 and offers flexible, cost-effective solutions and award-winning U.S.-based customer support to almost 30,000 customers across the United States and Canada. Our Innovative business VoIP solutions include intelligent call handling, toll-free 800 numbers, virtual phone numbers, audio and video conferencing, APIs and wi-fi mobile phone apps —all starting at as low as $10/month.