HOW PHONE.COM MAKES YOUR MOVE GO A BIT SMOOTHER
Think of all the people who have your phone number. It’s in friends’ address books and e-mail signatures, and on your business cards. Now think of the headache you’d have by having to tell everyone you know – family, friends, coworkers, employees and past clients – that you have a new phone number.
It would be a time-consuming, tedious task to update your contact information, but at Phone.com, you don’t have to worry about it. Your number can follow you, even if you decide to end your service with the conventional phone companies and sign on for service from a virtual company.
At Phone.com, the transition is a simple one because the company has done it time and time again for customers just like you. Simply request new phone service from the virtual phone company and your number is reserved automatically in its system. It may take 1 to 2 business days for Phone.com to process and ship the adapter. The porting, or transfer, process usually doesn’t take a long time, unless the company losing your business cooperates. Phone.com takes care of the number porting with the accurate information you provide them.
Instructions on how to connect the necessary adapter with the Phone and cable or DSL modem accompany the equipment in the mail. The installation guide walks you through the setup process, which takes up to 10 minutes.
If you have questions about the process, Phone.com has put on its Web site user guides for VoIP and related services, or you can search through the frequently asked questions on the Web site’s FAQs pages. There’s also a forum on the Web site on which the company’s customers discuss tips and suggestions for other customers.
Answers may still elude you, but never fear. Phone.com has technical support staff that can help you all day every day. All you have to do is call the help line or you can instant message one of the customer support representatives.
As you can see, Phone.com makes the leap of faith into a new telephone service much less scary.
No wonder why it’s been recognized as a leader in cloud telephony technology.