A business associate is an individual, organization or entity, whose operations or functions involve distribution, services for, or contact with PHI for covered entities. This includes phone service providers, third-party claims processing, attorneys who interact with PHI, medical transcriptionist, etc.
Phone.com has partnered with the Compliancy Group to ensure their VoIP business phone systems are complaint with HIPAA and HITECH for healthcare professionals.
Healthcare professionals are required to safeguard patient medical information and a compliant secure phone system is one part of that requirement.
With a growing number of healthcare providers, from sole practitioners to major hospitals, looking to ditch traditional phone companies and their high rates, adding HIPAA and HITECH compliance allows Phone.com to be a top choice in the field.
Phone.com’s lightweight APIs make it easy for small businesses to extend UC services into EHRs, third-party portals, middleware, and CRM platforms, provide the flexibility to create new applications for specific use-cases with custom integrations, and remove interoperability issues that complicate and delay workflows.
Phone service providers and other entities responsible for HIPAA and HITECH compliance mustensure the same privacy and security measures are taken with interoperability-exchanged data, aswith all other sensitive data.
To deal with data and demand for interoperability between provider systems, HIPAA-covered entities will benefit from partnerships with other organizations to guarantee asset security. These partnerships are known as Business Associate Agreements (BAAs).
The population health and accountable care initiatives will benefit when subject to improved interoperability, and also having health data be more readily available.
For the information to be made available, it will be exchanged across a murky landscape that has differing degrees and various levels of privacy and security rules and regulations. This opens up organizations to infractions, violations, and even costly fines.