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Break down and analyze calls to your Phone.com account with just a few clicks.

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Overview

An account wide snapshot of caller data with new and returning call break downs. Measure your calls over time by direction, duration and time of day to track your top performers and busiest hours.Break down your incoming and outgoing calls by extension or number, then view the information visually in one of three graph types for quick and accurate analysis and do it all for just $3.99/month.Is your sales team getting bogged down in the afternoon? Does call center productivity drop as a shift change approaches? Answer these questions and pinpoint when call volume spikes and dips. Do it all with a simple, easy to read graph from Phone.com Analytics.

Activity

Break your calls down by inbound or outbound call, duration as well as the time of the call.