If you are a Phone.com customer, are thinking about becoming a Phone.com customer or are simply looking for more Twitter accounts to follow, we have the perfect solution for you. Phone.com now has a Twitter account dedicated to serving our customers. Our new Twitter handle is @PhoneComSupport and you are welcome to follow us and tweet at us any time you have a question for Phone.com customer service or sales.
There are a few things that you can expect when you tweet at us:
1. Timely, well thought out responses.
2. Well-trained, fun, US-based customer service representatives.
3. An AWESOME customer service experience.
If we don’t meet or exceed your expectations I want to hear about. Actually, I love to hear any time we DO exceed your expectations as well. Email me at Jeremy@phone.com and I will respond to you. Finally, while we’re on the topic of Twitter, if you’re into following great accounts, also take a moment and check out our corporate account @PhoneDotCom and our customer service blog account @CommBetterBlog. We are committed delivering AWESOME customer service and this is another step toward achieving that goal.