Marshall Hatfield Founder, Lead Consultant Moonlit Ventures

Compartir en facebook
Compartir en google
Compartir en twitter
Compartir en linkedin

Dear Jeremy,

I just got off the Live chat with Jon T, and after so many great experiences with Phone.com Customer Support in general, I felt it was worth an extra few minutes of my time to pass along my sincere gratitude.

After having used nearly all the most popular vPBX services available, I can say conclusively that Phone.com is hands down the most user-friendly and pleasant experience of all.

The Customer Support available through Phone.com has helped me solve problems at all hours – day and night – thanks to the surprisingly helpful and constantly available live telephone & chat support. I’ve literally never had a question I couldn’t get answered within 30-45 minutes (or less), regardless of whether my question was super simple or more complex technical issues.

In addition, the Customer Support staff (Jon T being a great example) are always courteous, prompt, and actually helpful! I can only remember one time in the past 8 months that my initial support representative needed any additional assistance to give me the answer I need. It is obvious that the training & management of the support staff for Phone.com is among the best for web-based services in general. I only wish some of my other service providers could take a hint.

Thanks again for being such a great service.
Looking forward to my next need for Customer Support, just so I can seek support in one of the only service environments around where I can rest assured I will actually receive a prompt, helpful response (at any time).

Sincerely,
Marshall Hatfield
Founder, Lead Consultant
Moonlit Ventures LLC

Categorías

Mensajes recientes

Cómo funciona

Reproducir vídeo

Phone.com En tu bandeja de entrada

Configure las alertas aquí y recibirá su dosis semanal de Phone.com