Virtual Phone System Blog

Replace Your Fax Machine with Phone.com Internet Fax

If you've been in business a while, you might have an old fax machine gathering dust in a corner of your office. And you probably have to figure out how to use it every time you need to fax a document. Remember checking the fax machine every minute or so, to... Read More

Cloud Telephony for the Growing Business

So you’ve gone from launching your business, to adding your first staff, and building a solid following. Your customers love what you do, so much so that demand is growing rapidly. The market is ready for you to duplicate your success in other locations. As your business grows, so does... Read More

Got Dial Tone? A Guide to Get You Going!

You've just signed up for Phone.com service. The desk phone you ordered has arrived in the mail. Congratulations! So you follow the set up instructions, pick up the receiver and ... silence. Nothing. Nada. Rest assured, silence on the other end of the phone and poor call quality are hardly ever... Read More

Cloud Telephony for the Small Business

If you're the owner of a small company, you know the dilemma: There are seven or eight of you in the office, you all come and go, working different hours. You need a phone service that offers a common platform—with resources you can all share, features that serve your customers... Read More

That Big Phone Company and the Future of Cloud Telephony

  “There is a need to retool yourself, and you should not expect to stop ... if we can’t [learn new technologies], mark my words, in three years we’ll be managing decline.” Randall Stephenson. Chairman and CEO, AT&T.   “I’m riding the copper train all the way down.” Kevin Stephenson. AT&T... Read More

Quick Guide: Ordering a New Phone or Adapter

  Last week, we added eight new desk and conference phone models to our line up! The new Polycom and Yealink models offer all the features you need, at different price points, and they arrive pre-configured, ready to work with your Phone.com service straight out the box! Phone.com offers a wide variety... Read More

Phone.com, Inc. Receives 2016 INTERNET TELEPHONY Product of the Year Award

NEWARK, N.J., Feb. 12, 2016 (GLOBE NEWSWIRE) -- Phone.com, Inc. announced today that TMC, a global, integrated media company, has named Phone.com as a recipient of a 2016 INTERNET TELEPHONY Product of the Year Award. “We are honored and proud of this recognition, and are thankful to TMC for their ongoing... Read More

Adjusting Your Phone System to Your Growing Business

  One of the hardest things in business is being able to plan for growth—to accurately gauge the resources you'll need in the coming months and years. If you're thinking about adding an office in another country, how do you know how much space to rent or how many people... Read More

Growing Your Tech Business Through Channel Partners

This post appeared first on TMCnet.     As of early 2016, small businesses (those with under 250 employees) employ more people in the United States than larger enterprises (56.1 million vs. 51.6 million). In fact, it’s estimated that more than half of all workers in the USA will be... Read More

Happy Holidays to our Phone.com Partners and Family

  We wish our Phone.com customers, partners and staff members a wonderful time with family and friends over the holidays. May your days be merry and bright, and we wish you a truly successful year in 2016.   Sincerely, The Phone.com Team Read More

How To: Make Phone Calls Without a Phone

  Did you know that you can have phone service without a phone?   How? Phone.com's Communicator software lets you receive and make calls from your computer, without a phone device! Learn more about Communicator features >   To use Communicator, complete the following three steps: Download and install the... Read More

More VoIP Features for Less

A recent article from Fit Small Business tags Phone.com as one of the best—and definitely the most reasonable—alternatives to all of those spendier VoIP phone services. For many good reasons. A few pointers from the article: Phone.com costs less per month than well-known VoIP providers like RingCentral—around 50 percent less! We're... Read More

GetVoIP and Joel Maloff: You Don’t Need an IT Person to Set Up Your VoIP

Our SVP of Strategic Alliances and Partnerships Joel Maloff may have a fancy title, but behind the scenes, we simply call him Mr. Awesome. You'll get the joke if you watch this ten-minute clip of his discussion with GetVoIP's Reuben Yonatan. For those who only have a couple minutes to spare, we've summarized... Read More

Hang Up! And Other Terms from Technologies Past

  In the era of VoIP phone service, the idea of adding a phone line seems dated. You're no longer connecting a wired cable; you're adding a virtual software service. Technology changes quickly but terminology tends to lag before slowly fading away. Even though we've used touch-tone phones for decades, we still talk about... Read More

Need for Scalability and Mobility Drives VoIP Adoption in 2015

Do your office phones run on a legacy PBX system that is on its last legs? Are you considering switching to Voice over IP? Turns out, you're not alone. More than 50 percent of business owners looking to switch to VoIP are doing so because they're seeing end-of-life system issues with their old... Read More

Reaching for VoIP: Grasping the Benefits, Avoiding the Obstacles

Voice Over IP is no longer the new kid on the block. Emerging in the seventies, coming of age in the eighties and nineties, VoIP has matured as a feature-rich, wallet-friendly alternative to the wired services that were the backbone of the businesses of our parents' and grandparents' generations. Old-fashioned phone service is... Read More

How Much Bandwidth Do I Need for VOIP?

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (VOIP), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service. How much of your current bandwidth is needed for high-quality voice calls? This is a... Read More