Virtual Phone System Blog

Aligning Your Talent and Business Model with Your Goals

    So you have a great idea for a small business, you have clear personal goals, and you have the talent to execute! You even have a pretty good idea what your business model will look like—the way your company will be run, product offerings, target customers, marketing strategies and... Read More

Cloud Telephony for the Growing Business

So you’ve gone from launching your business, to adding your first staff, and building a solid following. Your customers love what you do, so much so that demand is growing rapidly. The market is ready for you to duplicate your success in other locations. As your business grows, so does... Read More

Minimize to Maximize: The Art of Meaningful Meetings

Have you noticed how common it is for people to take laptops and phones into meetings these days? How those who are not actively part of the discussion use the time to get other work done? Or check their email, the weekend weather, or read an article on a tech blog? It's... Read More

Cloud Telephony for the Small Business

If you're the owner of a small company, you know the dilemma: There are seven or eight of you in the office, you all come and go, working different hours. You need a phone service that offers a common platform—with resources you can all share, features that serve your customers... Read More

Phone.com, Inc. Receives 2016 INTERNET TELEPHONY Product of the Year Award

NEWARK, N.J., Feb. 12, 2016 (GLOBE NEWSWIRE) -- Phone.com, Inc. announced today that TMC, a global, integrated media company, has named Phone.com as a recipient of a 2016 INTERNET TELEPHONY Product of the Year Award. “We are honored and proud of this recognition, and are thankful to TMC for their ongoing... Read More

Hold the Muzak! Using Hold Music to Your Best Advantage

It's everyone's least favorite part of calling a service company. "Could I place you on hold for a moment?" Well, do I have an option? Didn't think so. One of the worst parts of being on hold, is the hold music that goes with it, also known as elevator music (because... Read More

Cloud Telephony for the Entrepreneur

  When you think about a business phone system, you probably imagine an outdated phone on a desk, or a call placed on hold while it's being transferred, or a light blinking to let you know there are a string of voice messages waiting for you? Definitely a phone on a desk in... Read More

Planning a Small Business Computer Network

Wouldn't it be great if your office-space rental came with the perfect network configuration for your business? One can dream. Chances are, you don't have a network engineer on staff, and if you're contracting these services out, you'd like to do some of the planning or at least understand what they're... Read More

Innovation and Mentorship at This Year’s Next Level Conference

  Last week,  I participated in the eighth annual Next Level Conference, hosted by the New Jersey Institute for Entrepreneurial Leadership (IFEL) and the Newark Community Economic Development Corporation (Newark CEDC). This incredible event is geared at helping Newark's small-business owners innovate and grow their businesses. IFEL is an organization that Phone.com... Read More

Adjusting Your Phone System to Your Growing Business

  One of the hardest things in business is being able to plan for growth—to accurately gauge the resources you'll need in the coming months and years. If you're thinking about adding an office in another country, how do you know how much space to rent or how many people... Read More

Instagram Success for Your Small Business

    Starting a new business, so much of your energy goes into making it real. Tangible products, packaging and web presence, the brick and mortar of your storefront. Growing a new business will stretch you thin. You'll have to make do without the people and resources you'd have working in a larger organization. Starting up... Read More

Customer Happiness and Growing your Business

  When we discuss growing our businesses, what we're really talking about is drawing new customers through our doors, and keeping them happy with great products and sincere customer service. Customer loyalty is both the bedrock and the path to success for your business, whether it's product or service based. In a great article called Seven... Read More

Growing Your Tech Business Through Channel Partners

This post appeared first on TMCnet.     As of early 2016, small businesses (those with under 250 employees) employ more people in the United States than larger enterprises (56.1 million vs. 51.6 million). In fact, it’s estimated that more than half of all workers in the USA will be... Read More

Growing Your Business Begins with You!

  "When you struggle to learn something, your brain actually GROWS." Bill Gates   We know that what we think, we become. What you believe fuels your behavior, and behavior determines success. It stands to reason, then, that how you see yourself and the challenges you face daily in business, has a lot to... Read More

Get Ready to Grow Your Business in 2016

  Many of our Phone.com customers are small-business owners. So as we head into 2016 here on the Phone.com blog, we'll be looking at ways for you to grow your business this year. We're excited to discuss a wide variety of business, marketing and technical topics throughout the month of January. Before we do... Read More

Happy Holidays to our Phone.com Partners and Family

  We wish our Phone.com customers, partners and staff members a wonderful time with family and friends over the holidays. May your days be merry and bright, and we wish you a truly successful year in 2016.   Sincerely, The Phone.com Team Read More

Optimizing Your Business Phone System for Younger Customers

  When customers call your business, what do they hear? A message stating your hours and asking them to leave voicemail? Outdated hold music? Some business owners see setting up greetings and phone menus as a chore, rather than a key part of their service or brand promotion. Hold music and menu settings... Read More