ITEXPO Anaheim: Next Up for Mobile and VoIP—and Selling Managed Services Co-Founder and CEO Ari Rabban will speak at two business sessions next week at ITEXPO Anaheim, a conference showcasing communications solutions for the enterprise, resellers and service providers.   Ari will focus on the future of VoIP and mobile communications, as well as on the art and science of selling managed... Read More

Wishing Our Customers a Happy Labor Day!

Wishing our US customers, friends and family a happy Labor Day weekend! "The end of labor is to gain leisure." - Aristotle Learn about the origins of Labor Day! Read More

Communicating Better with Your Customers: The Four Agreements

  Customer service. Everyone has a customer-service story, whether good, bad or in between. This is certainly true for those of us who work in the industry—we not only need service as consumers, we provide it every day! This puts us in an interesting position, being on both sides of the customer-service... Read More

Three Features that You’re Not Using but Should

  Our Customer Service agents really know how to make the most of your service. They can tell you how to minimize costs when adding a new phone line, or the easiest way to transfer your existing number over to They also know the features that really make life easier. Last week, I... Read More

Customer Service Insights: Cardboard with Your Coffee?

  Recently I was dared by a friend to eat a piece of cardboard. Let's not get into the reasons why, but instead of being sensible and declining, I accepted the challenge. Only one problem: no cardboard in sight. So I did what any sane woman would do. At the... Read More

What’s in Your Startup Toolkit?

As you build a small company, you need tools you can rely on. Cheap might sound good but scrimping on software can end up costing you a lot more if performance is poor or features are just not there. In a recent article on The Next Web, CEO of Distil Networks Rami Essaid... Read More

Know Your Emu: A Lesson in Customer Service

Growing up, my family lived in rural suburbia, an area with horse trails instead of sidewalks and the earthy smell of dairy cows in the air. We had a pet emu, called Emu. Emu lived in the back corner of our yard, beside the chicken coop, fenced in with a shoulder-height chain-link fence and... Read More

Reaching for VoIP: Grasping the Benefits, Avoiding the Obstacles

Voice Over IP is no longer the new kid on the block. Emerging in the seventies, coming of age in the eighties and nineties, VoIP has matured as a feature-rich, wallet-friendly alternative to the wired services that were the backbone of the businesses of our parents' and grandparents' generations. Old-fashioned phone service is... Read More

How Much Bandwidth Do I Need for VOIP?

As businesses and home users set aside traditional analog phone services, replacing them with Voice over Internet Protocol (VOIP), one of the challenges becomes allocating the right amount of bandwidth to your Internet phone service. How much of your current bandwidth is needed for high-quality voice calls? This is a... Read More

Streamline Communications with Our Killer Mobile App!

Defense consultant Edward Tj Gerety III communicates daily with clients and partners in the international community. A Co-Founder of Defensive Research, Gerety was looking for a business phone solution that would allow him to communicate efficiently wherever he found himself. "'s mobile app lets me communicate flawlessly with clients on all of my devices,"... Read More

AFAR: At the End of the Line for Animal Rights

[caption id="attachment_19184" align="alignright" width="250"] Customer Service pup Wino, enjoying the green grass at's Poway offices.[/caption] Customer Advocates for Animal Rights (AFAR) came to through our affiliation with, a partnership that gives non-profits one year of free phone service. Based in Michigan, AFAR's goal is to advocate on animal-rights issues, educate the... Read More

Find the Best Vanity Phone Number for Your Business

With so many companies building an online presence, it's easy to forget that we still rely on the humble telephone to do business and create success. Small companies use their phone lines to answer customer questions, take orders and deal with vendors, which is why a memorable vanity number is... Read More

Extending Great VoIP Service Through Our Channel Partners

At, we love our Channel Partner Program (CPP). It allows businesses that would benefit from bundling with their own services to offer their clients superior VoIP phone service! While provides software tools, training and support for CPP Agents, the agents work one-on-one with their own clients to... Read More

Use DomainSkate To Protect Your Brand has been a satisfied customer of for a few years now, making it that much better to connect with them at NY Tech Day two weeks ago. In fact, our booth was right across from's, giving us the opportunity to chat with their team and get outfitted... Read More University – How to Send a Fax

Every account includes the ability to send a digital fax. Say goodbye to your fax machine! How to Send a Fax You can send a fax through any extension on your account. To begin this process: Mouse over Configure at the top of your account page and select Manage... Read More

GreenFire Energy Makes the Switch to

GreenFire Energy is a small but growing renewable energy firm located in Salt Lake City, Los Angeles and the San Francisco bay area. Founded in 2010, GreenFire has worked to develop breakthrough CO2-based geothermal energy systems that produce clean, sustainable energy. They recently made the switch to and co-founder Randy... Read More a Finalist at SmartCEO Voltage Awards was recently selected as a finalist for the 2014 SmartCEO Voltage awards, and we couldn't be more honored! The New York-based awards celebrate the increasing role that technology plays in business, along with the impact the tech sector has on economic growth. This year’s finalists will be profiled in the... Read More