Tips and Tricks

Ten Tips for Getting that Software Developer Interview is growing, which means we're looking for software developers. One of the hats I wear as Senior API Developer is screening applicants for our API team openings. I've read hundreds of developer applications over the years, and I'd like to share my top ten tips for getting an interview for... Read More

Innovation and Mentorship at This Year’s Next Level Conference

  Last week,  I participated in the eighth annual Next Level Conference, hosted by the New Jersey Institute for Entrepreneurial Leadership (IFEL) and the Newark Community Economic Development Corporation (Newark CEDC). This incredible event is geared at helping Newark's small-business owners innovate and grow their businesses. IFEL is an organization that Read More

Instagram Success for Your Small Business

    Starting a new business, so much of your energy goes into making it real. Tangible products, packaging and web presence, the brick and mortar of your storefront. Growing a new business will stretch you thin. You'll have to make do without the people and resources you'd have working in a larger organization. Starting up... Read More

Customer Happiness and Growing your Business

  When we discuss growing our businesses, what we're really talking about is drawing new customers through our doors, and keeping them happy with great products and sincere customer service. Customer loyalty is both the bedrock and the path to success for your business, whether it's product or service based. In a great article called Seven... Read More

Visualize Your Business: The Value of Infographics

  It's no secret that we have less time to read these days. If you're like me, you have a pile of books on your desk and nightstand. Your customers are busy too, and they appreciate anything you do to help them grasp your products and services quicker. One way to do that... Read More

Growing Your Business Begins with You!

  "When you struggle to learn something, your brain actually GROWS." Bill Gates   We know that what we think, we become. What you believe fuels your behavior, and behavior determines success. It stands to reason, then, that how you see yourself and the challenges you face daily in business, has a lot to... Read More

Get Ready to Grow Your Business in 2016

  Many of our customers are small-business owners. So as we head into 2016 here on the blog, we'll be looking at ways for you to grow your business this year. We're excited to discuss a wide variety of business, marketing and technical topics throughout the month of January. Before we do... Read More

Optimizing Your Business Phone System for Younger Customers

  When customers call your business, what do they hear? A message stating your hours and asking them to leave voicemail? Outdated hold music? Some business owners see setting up greetings and phone menus as a chore, rather than a key part of their service or brand promotion. Hold music and menu settings... Read More

Creating a Professional Voicemail Greeting for Your Business

  Many people get nervous when recording a voice message. Add to that the pressure you might feel trying to create a professional greeting for your company's phone number! Here are a few tips on planning and recording a voicemail greeting for your business, followed by the tools that make it much easier... Read More

Going Solo? How to Set Up a Basic Business Phone Service

  Are you just starting out in business? You have an idea, and skills, and a bit of money to get you started. But how on earth do you set up a business phone service?   We have a guide designed just for you, the entrepreneur! We bet your communication needs are as... Read More

Three Features that You’re Not Using but Should

  Our Customer Service agents really know how to make the most of your service. They can tell you how to minimize costs when adding a new phone line, or the easiest way to transfer your existing number over to They also know the features that really make life easier. Last week, I... Read More

Five Free Tools to Help Businesses Collaborate Beyond the Phone Call

You’ve started a promising business and you’re ready to make those great ideas happen. As any successful entrepreneur will tell you, it’s not enough to have a great plan, it’s all about how you execute. Time to get organized! In today's distributed workforce, collaborating face to face isn’t always an option.... Read More

Growing Your Facebook Audience: Four Tips for Small Business

For small businesses, creating a Facebook page takes a matter of minutes. Growing your audience for that page, though, takes a lot of hard work! A few weeks ago, I attended Facebook's Boost Your Business event in San Diego, a seminar for small business owners to learn about maximizing their... Read More University – How to Change Your Outbound Caller ID Name and Number

When was the last time that you answered a call on your cell phone that showed up as Unknown on the caller ID? If you’re like most people, then you like to know who is calling you so you can respond appropriately. As a business owner at, we have... Read More University – How to Screen Your Incoming Business Calls

If you are like many small business owners, then you are probably using in tandem with your cell phone that also takes your personal phone calls throughout the day. has a great set of feature selections that will allow you to identify callers that dialed your number... Read More University – How to Set Up Your Call Forwarding for Unlimited Minutes

When setting up your call forwarding, it’s important understand how your incoming calls are counted against your monthly minute pool. There are two possible scenarios: Incoming calls are counted against a monthly shared minute pool amongst all regular extensions on your account. Incoming calls are considered unlimited minutes when forwarded... Read More University – How to Place and Receive VoIP Calls with the iPhone App

We are excited to share the newest update to our iPhone app, which will now allow you to place and receive calls using VoIP instead of your cell phone minutes. This will transmit all calls using your cellular data or WiFi connection. Let’s walk through how to set this up on... Read More