60 percent of customers interact with businesses through phone calls. The large portion clearly shows phone calls in business are still relevant and effective in this digital era. As such, businesses should have a reliable phone answering service to improve business efficiency and keep their clients satisfied. The phone answering service directs the vital customers’ calls to the internal team in the business. However, some companies do not enjoy its benefits. Maybe, they hire the wrong team or they find it too costly. This article discusses the phone answering service pros and cons. Read on to know why you should
