You can have a great product, a fantastic sales process, a wonderful marketing campaign, but the real key to success in business is keeping your customers satisfied and feeling valued. One of the easiest and most effective ways to ensure that your customer satisfaction rate stays high is to hire a person who is available to answer all calls instead of having them wait a long time to get through to someone or having an automated call answering service. This person is not only able to answer common questions, but also sets up and confirms appointments, redirects calls efficiently,
