Phone.com CEO Ari Rabban Guest Blogs for smallbizdaily.com!

Small Biz Daily

  Just because consumers may prefer to call your business doesn’t mean they’ll settle for sub-par experiences. By Ari Rabban, CEO, Phone.com Chatbots, live messaging, SMS, artificial intelligence, video chat—all of these channels and technologies have changed the way consumers interact with businesses. And in return, more entrepreneurs and small business owners are content to list their personal numbers under their organization’s contact information. But for all the hype around more modern customer service channels, voice remains an essential part of your communications. Studies show that 70% of consumers still prefer to speak to human customer service representatives over automated

Read More »
Mobile phone user

  VoIP (voice over IP) is packed with high-tech perks. Many of them are designed to make your life easier. But just as many were created specifically to serve your customers. And one them is a magical little feature called Click-to-Call. It works like this: your VoIP provider gives you a bit of code to embed on your website and voilà, a button appears that quickly connects customers to your business. The catch is that they enter their number and your business calls them. It’s kind of amazing. From preventing callers getting stuck in a phone maze to just making their

Read More »
Channel Vision Logo

“Phone.com has introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to manage all channels of business communications directly from any Windows or Mac desktop computer or laptop…”   Click here to read the rest of the article >

Read More »

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications   NEWARK, NJ / ACCESSWIRE / June 19, 2019 / Phone.com today introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to easily manage all channels of business communications directly from any Windows or Mac desktop computer or laptop. For small and medium-sized businesses (SMBs), Phone.com Communicator’s user-centric design provides unfettered visibility to inboxes, address books, call logs, and the industry’s

Read More »
Accesswire

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications.

Read More »
Happy business woman

Being an entrepreneur is tough. That’s why so few of us do it. It can be lonely, exhausting, and intimidating. On days when it’s particularly trying—when you’re down in the dumps and feeling discouraged—a pep talk can really help. We know a thing or two about innovation and entrepreneurship. And we’d love to boost your spirit with some wisdom we’ve gleaned over the years. We’ve all been there. You’re not alone. Here’s our very best advice to make you feel better even on your very worst days.   You’re doing this for a reason. Yes, branching out on your own

Read More »
Phone.com CEO Ari Rabban, Karen Hunter and Alon Cohen

  Phone.com was invited to join the Karen Hunter Show on SiriusXM on May 28th, 2019 for #TechTuesday. Our own Ari Rabban, CEO of Phone.com, and Alon Cohen, CTO and Executive VP, had the pleasure of joining Karen for an informative chat session on her show, talking about Phone.com’s benefits for small-to-medium businesses, the Newark, NJ entrepreneurial community and emerging VoIP technology.   Besides hosting her SiriusXM show on channel 127 Urban View, Karen Hunter is a Pulitzer Prize-winning journalist and professor. Her radio talk show is widely lauded for its focus on emerging technology, entrepreneurial spirit, hands-on approach to

Read More »
App Card

    AppCard is a personalized marketing loyalty program for retailers, independent grocers, and franchises. We spoke with Dan Winnick, a product engineer, about a custom integration Phone.com provided.   Tell us about AppCard.   AppCard is a loyalty program provider for large merchants, grocery and retail providers. When a customer checks in and makes a purchase, AppCard starts the process of collecting the SKU-level data for the purchases. Working across multiple retail locations, AppCard is able to segment audiences using AI based on purchase history, stability, and profitability. This allows AppCard then to personalize coupons and incentives for individual

Read More »
businessman using voip

We don’t know how it happened, or why, but the 90s are apparently back in style. But just because teenagers are sporting, ahem, mom jeans again (*sob*) doesn’t mean you and your employees have to work like it’s 1999. Today’s business is mobile. If there’s anything that defines business today it’s mobility. We’re all working on the go, taking calls, making calls, and writing emails. Even with the best grunge playlist on earth, there’s absolutely nothing nostalgic about being chained to your desk simply because your work phone is there. But how can you and your employees cut the cord?

Read More »
Readwrite logo

Phone.com has been named one of the 6 best business phone services for small businesses in 2019 by technology blog ReadWrite. We’re excited and proud to be featured by such a prestigious publication!

Read More »
Small Biz Daily

  Just because consumers may prefer to call your business doesn’t mean they’ll settle for sub-par experiences. By Ari Rabban, CEO, Phone.com Chatbots, live messaging, SMS, artificial intelligence, video chat—all of these channels and technologies have changed the way consumers interact with businesses. And in return, more entrepreneurs and small business owners are content to list their personal numbers under their organization’s contact information. But for all the hype around more modern customer service channels, voice remains an essential part of your communications. Studies show that 70% of consumers still prefer to speak to human customer service representatives over automated

Read More »
Mobile phone user

  VoIP (voice over IP) is packed with high-tech perks. Many of them are designed to make your life easier. But just as many were created specifically to serve your customers. And one them is a magical little feature called Click-to-Call. It works like this: your VoIP provider gives you a bit of code to embed on your website and voilà, a button appears that quickly connects customers to your business. The catch is that they enter their number and your business calls them. It’s kind of amazing. From preventing callers getting stuck in a phone maze to just making their

Read More »
Channel Vision Logo

“Phone.com has introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to manage all channels of business communications directly from any Windows or Mac desktop computer or laptop…”   Click here to read the rest of the article >

Read More »

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications   NEWARK, NJ / ACCESSWIRE / June 19, 2019 / Phone.com today introduced a completely overhauled version of its Phone.com Communicator softphone, an application for users to easily manage all channels of business communications directly from any Windows or Mac desktop computer or laptop. For small and medium-sized businesses (SMBs), Phone.com Communicator’s user-centric design provides unfettered visibility to inboxes, address books, call logs, and the industry’s

Read More »
Accesswire

Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications.

Read More »
Happy business woman

Being an entrepreneur is tough. That’s why so few of us do it. It can be lonely, exhausting, and intimidating. On days when it’s particularly trying—when you’re down in the dumps and feeling discouraged—a pep talk can really help. We know a thing or two about innovation and entrepreneurship. And we’d love to boost your spirit with some wisdom we’ve gleaned over the years. We’ve all been there. You’re not alone. Here’s our very best advice to make you feel better even on your very worst days.   You’re doing this for a reason. Yes, branching out on your own

Read More »
Phone.com CEO Ari Rabban, Karen Hunter and Alon Cohen

  Phone.com was invited to join the Karen Hunter Show on SiriusXM on May 28th, 2019 for #TechTuesday. Our own Ari Rabban, CEO of Phone.com, and Alon Cohen, CTO and Executive VP, had the pleasure of joining Karen for an informative chat session on her show, talking about Phone.com’s benefits for small-to-medium businesses, the Newark, NJ entrepreneurial community and emerging VoIP technology.   Besides hosting her SiriusXM show on channel 127 Urban View, Karen Hunter is a Pulitzer Prize-winning journalist and professor. Her radio talk show is widely lauded for its focus on emerging technology, entrepreneurial spirit, hands-on approach to

Read More »
App Card

    AppCard is a personalized marketing loyalty program for retailers, independent grocers, and franchises. We spoke with Dan Winnick, a product engineer, about a custom integration Phone.com provided.   Tell us about AppCard.   AppCard is a loyalty program provider for large merchants, grocery and retail providers. When a customer checks in and makes a purchase, AppCard starts the process of collecting the SKU-level data for the purchases. Working across multiple retail locations, AppCard is able to segment audiences using AI based on purchase history, stability, and profitability. This allows AppCard then to personalize coupons and incentives for individual

Read More »
businessman using voip

We don’t know how it happened, or why, but the 90s are apparently back in style. But just because teenagers are sporting, ahem, mom jeans again (*sob*) doesn’t mean you and your employees have to work like it’s 1999. Today’s business is mobile. If there’s anything that defines business today it’s mobility. We’re all working on the go, taking calls, making calls, and writing emails. Even with the best grunge playlist on earth, there’s absolutely nothing nostalgic about being chained to your desk simply because your work phone is there. But how can you and your employees cut the cord?

Read More »
Readwrite logo

Phone.com has been named one of the 6 best business phone services for small businesses in 2019 by technology blog ReadWrite. We’re excited and proud to be featured by such a prestigious publication!

Read More »
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