How Best to Help Your Customers When You Can’t Answer the Phone

Entrepreneur using VOIP

It’s the weekend and you need time to relax and recharge. It’s simply not feasible for your phone to be ringing off the hook. So, what can you do? With Phone.com’s Schedules feature, you can set certain hours for your business phone to ring and then direct all calls to voicemail. This is perfect for weekends, holidays, vacations, and other moments when you simply can’t answer. Now that your schedules are set up, we want to share some helpful tips on voicemail greeting protocol. Sometimes understanding your customers comes down to simply understanding human nature and the behaviors, attitudes, and

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Entrepreneur using VOIP

It’s the weekend and you need time to relax and recharge. It’s simply not feasible for your phone to be ringing off the hook. So, what can you do? With Phone.com’s Schedules feature, you can set certain hours for your business phone to ring and then direct all calls to voicemail. This is perfect for weekends, holidays, vacations, and other moments when you simply can’t answer. Now that your schedules are set up, we want to share some helpful tips on voicemail greeting protocol. Sometimes understanding your customers comes down to simply understanding human nature and the behaviors, attitudes, and

Read More »
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